Credit and Collections Specialist - Buenos Aires

Getty Images; Buenos Aires; Presencial; USD 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Credit and Collections Specialist to enhance their financial operations in Buenos Aires. This role involves managing outstanding receivables, supporting sales teams, and ensuring customer satisfaction while achieving cash collection goals. You will utilize your critical thinking and communication skills to navigate complex credit decisions and collaborate with internal teams. Join a dynamic environment that values transparency and innovation, where your contributions will directly impact the company's financial success and customer relationships. If you are detail-oriented and possess a strong background in credit management, this opportunity is perfect for you.

Formación

• 3+ years of experience in credit and collections.
• Knowledge of commercial credit and decision-making.

Responsabilidades

• Manage the credit and collections process for specific accounts.
• Communicate with customers to resolve payment issues.

Conocimientos

Credit decision-making

Communication skills

Critical thinking

Problem-solving

Attention to detail

Customer service orientation

Educación

Education in Accounting

Relevant work experience

Herramientas

Microsoft Office

Salesforce

Oracle

CRM software

Descripción del empleo

Credit and Collections Specialist - Buenos Aires

Getty Images

Credit and Collections Specialist
Duration: Permanent
Location: Seattle, Calgary, London, Buenos Aires
Start: ASAP

Who You Are:

Your Next Challenge: This position includes collecting outstanding receivables based on goals set due to automating collection activities. You will be able to reach cash collection goals while retaining valued customers. You will support sales and collection specialist(s) through bulk collection activities based on identified groups of special handling customers. You will provide Sales insight into finance account status and collection activities. Handle credit and collections process for specific accounts, including reconciliations, analysis of account invoice status, reporting, and driving the collection process, including potential assignment to an outside collection agency. Use critical-thinking skills to make decisions on a variety of credit and collections tasks. Communicate with customers in a professional manner to solve all past due payment problems expediently. Connect with internal customers and partners within and outside the finance department to provide status updates and requests for information. This position may be responsible for completing credit requests, providing credit terms, and approving credit limits in support of sales. Review approved credit limits across hierarchy accounts in support of risk management. Give guidance and/or training to sales in support of completing all credit requests. Complete Vendor forms and trade requests from customers. Prioritize and maintain SLA's (service level agreements) for credit requests.

What You Will Need:

1. Minimum of 3 years shown experience in this field
2. Knowledge of commercial credit and experience making credit decisions
3. Excellent verbal and written communication skills in English; additional language skills desirable, especially Spanish & Portuguese
4. Ability to communicate to multiple levels within the organization
5. Critical thinking and problem-solving skills
6. Strong attention to detail and initiative
7. Sophisticated skills: Microsoft Office; Outlook; Excel; OneNote; Word; File Explorer
8. Proficient in: CRM, Salesforce, Oracle
9. Strong computer skills, with a good understanding of how databases work
10. Customer service-oriented, while at the same time, able to meet the goals of the department
11. Education in Accounting preferred or related relevant work experience

Mental and Physical Demands:

1. Frequent communication with others to exchange information.
2. Occasionally moving objects up to 20 lbs and frequently moving objects up to 10 lbs.
3. Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
4. Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
5. Constant assessment of accuracy and thoroughness of the work assignment.

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