Creative Operations Lead (Web Design & SEO)

N5 Marketing Inc.; Argentina; Presencial; ARS 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

N5 Marketing Inc. seeks a Creative Operations Lead to optimize delivery across Web Design and SEO, driving efficiency and scalable growth. You will lead workflows, build SOPs, and align resources with profitability targets while maintaining strong client-facing partnerships.

Ideal candidates bring project-ops experience, AI fluency, and a knack for proactive problem solving in a fast-paced digital agency.

Formación

• Strong project and operations management capabilities with AI fluency.
• Client-facing confidence and sharp eye for process improvement.
• Experience building scalable systems and workflows.

Responsabilidades

• Own day-to-day operational workflows across Web Design and SEO teams.
• Identify inefficiencies and bottlenecks and implement solutions.
• Improve cross-functional collaboration between delivery, sales, and leadership.
• Build scalable SOPs, workflows, and internal documentation.
• Define KPIs to evaluate team utilization, productivity, and delivery efficiency.
• Track project profitability and operational costs.

Conocimientos

Creative operations

Project management

AI fluency

Client-facing

Workflow optimization

Descripción del empleo

N5 Marketing, is a fast-growing digital agency focused on two core service lines: high-quality web design and SEO services. As SEO becomes an increasingly strategic and profitable business unit, the company is looking for a highly capable Creative Operations Lead to optimize delivery, improve operational efficiency, and support scalable growth across both service lines.

This is a high-impact role for an operator who thrives in fast-paced, entrepreneurial environments and enjoys building systems, improving workflows, and solving operational challenges proactively.

The ideal candidate combines strong project and operations management capabilities with AI fluency, client-facing confidence, and a sharp eye for creative process improvement.

Primary Objective

To serve as the operational backbone of the business by managing workflows across Web Design and SEO operations, optimizing team efficiency and resource allocation, improving systems and tooling, and proactively solving operational bottlenecks as the business scales.

Key Responsibilities

Operations Management & Process Optimization

• Own day-to-day operational workflows across Web Design and SEO teams.
• Identify inefficiencies, bottlenecks, and operational gaps, and proactively implement solutions.
• Improve cross-functional collaboration between delivery, sales, and leadership.
• Build scalable SOPs, workflows, and internal documentation.
• Define KPIs to evaluate team utilization, productivity, and delivery efficiency.
• Analyze and recommend staffing, workload balancing, and operational improvements to maximize profitability and output quality.
• Track project profitability and operational costs.