Community Manager

WAYPOINT - A creative production company; Argentina; On-site; ARS 67,910,000 - 98,092,000; Full time

Job summary

WAYPOINT is seeking a Community Manager to build, engage, and nurture brand communities across multiple platforms within the video game space. You will work closely with internal teams to align content and campaigns with brand voice and strategy.

You will manage communities on social, forums, and Discord, create content, monitor conversations, and report insights to guide campaigns and launches. Strong English communication and 3–5+ years of experience are required.

Qualifications

• 3–5+ years of experience in community management or a related role.
• Experience managing communities for brands, games, or digital products.
• Experience creating content for social media across platforms.
• Excellent English written and spoken communication skills.
• Ability to develop content ideas and assets for different social platforms.
• Comfort with using Discord, Reddit, and other social channels.

Responsibilities

• Manage and engage with the community across social platforms, forums, Discord, and other channels.
• Create, adapt, and publish engaging content for social media and community channels, aligned with the brand voice and campaigns.
• Monitor conversations, respond to comments and messages with clear, timely, and empathetic communication.
• Act as the voice of the community internally, gathering feedback and insights to share with the team.
• Coordinate with marketing, creative, and production teams to support launches and campaigns.
• Moderate community spaces and enforce guidelines to maintain a positive and inclusive environment.
• Track community sentiment, engagement, and growth, and report key insights.

Skills

Community management

Social media management

Content creation

Communication skills

English proficiency

Brand/community strategy

Tools

Discord

Reddit

Social media tools

Job description

• You don't mind rolling your sleeves up and doing whatever it takes to make it-

• You don't mind rolling your sleeves up and doing whatever it takes to make it-

WAYPOINT is a creative production company specialized in: Marketing Art, Collectibles and E-commerce projects for mid-sized to AAA clients such as Skybound, Mattel, Konami, Blizzard, Pokémon, Bandai, Ubisoft and more.

MISSION

Do you want to be part of an exciting company focused on the video game industry? We are looking for a Community Manager with strong communication skills, creativity, and a deep understanding of online communities. You will be responsible for building, engaging, and nurturing our brand communities across multiple platforms while collaborating closely with internal teams.

Responsibilities

• Manage and engage with the community across social platforms, forums, Discord, and other channels
• Create, adapt, and publish engaging content for social media and community channels, aligned with the brand voice and campaigns
• Monitor conversations, respond to comments and messages with clear, timely, and empathetic communication
• Act as the voice of the community internally, gathering feedback and insights to share with the team
• Coordinate with marketing, creative, and production teams to support launches and campaigns
• Moderate community spaces and enforce guidelines to maintain a positive and inclusive environment
• Track community sentiment, engagement, and growth, and report key insights

YOU

• Have a passion for the video game industry and online communities
• Consider yourself positive, proactive, open to feedback, and willing to learn and work with the team
• Have experience managing communities for brands, games, or digital products
• Have experience creating content for social media, either as a Content Creator, Social Media Manager, Community Manager, or in a similar role
• Are comfortable developing content ideas and creating or adapting assets for different social platforms
• Are comfortable using social media management and community tools (Discord, Reddit, social platforms, etc.)
• Bring 3–5+ years of experience in community management, social media, content creation, or a related role
• Have excellent English written and spoken communication skills