Collision Estimator & Repair Planner

Holdings LLC; Bialet Massé; On-site; ARS 76,867,000 - 107,614,000; Full time

Benefits offered by this job

Bonus opportunities

Commission-based pay

Job summary

The Boyd Group is seeking an Estimator/Service role in collision repair to deliver exceptional customer experiences while assessing vehicle damage, coordinating repairs, and communicating with customers and insurers. You will help ensure repair KPIs are met and attend safety and training sessions as required.

Responsibilities include documenting interactions, guiding customers through the repair process, and maintaining compliance with DRP and insurance programs.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP's; minimum 1 year experience.
• Willingness to complete I-CAR Training.
• Valid Driver's License.

Responsibilities

• Document and update every customer interaction with details.
• Provide accurate, timely information guiding customers through repair.
• Ensure compliance with insurance client requirements and metrics.
• Follow WOW Operating Ways for drop-offs, planning, and communication.
• Communicate customer requests to appropriate team members.
• Offer positive energy when greeting customers in person and by phone.
• Understand required insurance programs and procedures.
• Participate in daily production walks with Management.
• Support team members when required.
• Attend Health & Safety and staff meetings when required.
• Attend trainings and information sessions recommended by Store Manager.

Skills

Basic Computer Skills

DRP compliance

I-CAR Training

Driver's License

Education

High School Diploma or equivalent

Job description

The Boyd Group is seeking an Estimator/Service role in collision repair to deliver exceptional customer experiences while assessing vehicle damage, coordinating repairs, and communicating with customers and insurers. You will help ensure repair KPIs are met and attend safety and training sessions as required.

Responsibilities include documenting interactions, guiding customers through the repair process, and maintaining compliance with DRP and insurance programs.