Client Success Associate, Tax Solutions

Farmacity S.A.; Buenos Aires; Presencial; ARS 45.862.000 - 82.552.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Descripción de la vacante

S&P Global Market Intelligence is seeking a Client Services Associate for Software - Tax Solutions in Buenos Aires. You will handle basic client queries, provide timely responses, and demonstrate platform capabilities to clients while collaborating with Product, Engineering, and Sales teams.

The role emphasizes client support, regulatory awareness, and strong communication skills in a fast-paced environment with a team-centric culture.

Formación

• 0-2 years' experience in client support or outreach.
• Experience in regulatory & compliance and financial data operations.
• Strong communication skills for onshore teams and clients.

Responsabilidades

• Identify and track basic client queries via Salesforce Queue and prioritize requests.
• Provide timely responses across Tax Solutions products through email and other channels.
• Escalate middle to complex queries to SMEs while owning the client experience.

Conocimientos

Client outreach

Regulatory & Compliance

Financial data operations

Client support

Verbal & written communication

Analytical skills

Interpersonal skills

Educación

Bachelor's or Master's Degree

Herramientas

Jira

Salesforce

Descripción del empleo

S&P Global Market Intelligence is seeking a Client Services Associate for Software - Tax Solutions in Buenos Aires. You will handle basic client queries, provide timely responses, and demonstrate platform capabilities to clients while collaborating with Product, Engineering, and Sales teams.

The role emphasizes client support, regulatory awareness, and strong communication skills in a fast-paced environment with a team-centric culture.