Client Solutions Manager - Spotify

Aleph; Tandil; On-site; ARS 1,200,000 - 1,800,000; Full time

Job summary

Aleph is seeking a Client Solutions Manager to deliver best-in-class service for advertising clients. You will partner with the Client Partner and Brand Strategist to design and deliver campaigns, including content, custom builds, and high-impact media.

You will manage strategic plans, optimize ROI, collaborate with top advertisers, organize assets and data, and provide actionable insights from campaign performance against KPIs.

Qualifications

• At least 3 years of experience in client relationship management and digital media.
• Bachelor's degree in Advertising.
• Intimately familiar with online media planning, design and art control of advertising pieces.
• Strong communication and people skills (working directly with clients).
• Aptitude, creativity and a preference for working in collaborative teams and across business unit.
• Strong time management and problem-solving skills.
• Ability to multi-task under challenging deadlines still focusing on details.
• Fluent in English

Responsibilities

• Participate in strategic planning with sales to grow or generate new business opportunities.
• Maximize ROI for brand campaigns through optimization and up-sell recommendations supported by client facing reports.
• Collaborating with top advertisers to understand their objectives, recommending best practices, and developing effective campaigns
• Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions.
• Providing feedback to product and tools teams to help us scale our advertising platform.
• Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs and creatives efficiency metrics against defined KPIs) and delivery.
• Organize & manage account information, assets & data, and reports.
• Knowledge in performance (analytics, google task, etc) is a plus.

Skills

Client relationships

Digital media

English fluency

Communication

Time management

Problem solving

Multi-tasking

Collaborative

Education

Bachelor's degree in Advertising

Tools

Analytics tools

Google Analytics

Job description

Are you ready to join our digital revolution journey?

Aleph represents the world's leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.

The Client Solutions Manager is a critical role in delivering best-in-class service for advertising clients. In partnership with the Client Partner and in collaboration with the Brand Strategist, the CSM is responsible for ensuring successful design and delivery of all assigned campaigns strategy, including original content, custom-built, high-impact and targeted media.

Main Responsabilities

• Participate in strategic planning with sales to grow or generate new business opportunities.


• Maximize ROI for brand campaigns through optimization and up-sell recommendations supported by client facing reports.


• Collaborating with top advertisers to understand their objectives, recommending best practices, and developing effective campaigns


• Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions.


• Providing feedback to product and tools teams to help us scale our advertising platform.


• Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs and creatives efficiency metrics against defined KPIs) and delivery.


• Organize & manage account information, assets & data, and reports.


• Knowledge in performance (analytics, google task, etc) is a plus.

Skills And Experience Required

• At least 3 years of experience in client relationship management and digital media.


• Bachelor's degree in Advertising.


• Intimately familiar with online media planning, design and art control of advertising pieces.


• Strong communication and people skills (working directly with clients).


• Aptitude, creativity and a preference for working in collaborative teams and across business unit.


• Strong time management and problem-solving skills.


• Ability to multi-task under challenging deadlines still focusing on details.


• Fluent in English

#ALEPH

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.

\"Share our similarities, celebrate our differences.\" - M. Scott Peck

We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support - but do not replace - human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at [email protected].