Client Onboarding Specialist (Night shift), Bulgaria

Medium; La Sofía; Presencial; ARS 6.500.000 - 9.750.000; Jornada completa

Descripción de la vacante

A fintech company is looking for a knowledgeable Analyst to perform due diligence on new clients, maintain updated records, and participate in KYC compliance efforts. The role requires a relevant Bachelor's degree along with strong communication and problem-solving skills. The company offers a competitive salary, medical insurance, and various work perks.

Servicios

Competitive salary

Medical insurance package

Attractive annual leave

Internal mobility program

Crypto.com visa card

Formación

• Experience in client onboarding.
• Basic knowledge of applicable legislation in fintech.
• Strong written and verbal communication skills.

Responsabilidades

• Perform due diligence on new customers and validate documentation.
• Investigate high-risk clients and maintain updated customer files.
• Participate in composing KYC/KYB-related operational policies.

Conocimientos

Client onboarding

Effective communication

Problem-solving

Integrity

Team collaboration

Educación

Relevant Bachelor's degree

Herramientas

Microsoft Windows

Data management

Descripción del empleo

Job Responsibilities

• Perform the due diligence on new customers, requesting the KYB/KYC information, documentation, review and verification of received documentation and making an analytical risk assessment
• Perform Know Your Customer/Business reviews during customer onboarding, as well as subsequent monitoring based on internal policies
• Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files
• Participate in composing KYC/KYB - related operational policies and procedures
• Periodically evaluate existing customers according to established policies and procedures
• Maintain continuous contact with customer in order to keep customer files updated
• Process amendments on customer records in various applications
• Provide support and knowledge sharing to cross functional teams in Operations
• Assess ongoing work streams and provide feedback for operational improvements
• Achieve individual and team goals, based on quantitative and qualitative standards
• Have a thorough understanding of client’s business and related parties in order to monitor client’s activities
• Specific projects which may rise from time to time

Job Requirements

• Relevant Bachelor's degree is mandatory
• Experience in client onboarding
• Experience in the field of fintech is a plus
• Ability to work late/night shifts
• The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services
• The Analyst must have a reasonable understanding of the Company’s business
• The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company
• Strong written and verbal communication skills
• Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team
• Integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position
• Microsoft Windows knowledge and data management is considered a plus
• English language; excellent computer literacy
• Additional language is a plus

Personal data provided by applicants will be used for recruitment purposes only.

Benefits

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining
• Our benefits packages vary depending on region requirements; you can learn more from our talent acquisition team