Client Onboarding Specialist (Day shift), Bulgaria

Medium; La Sofía; Presencial; ARS 6.500.000 - 9.750.000; Jornada completa

Descripción de la vacante

A financial technology company located in Santa Cruz, Argentina is looking for an Analyst to perform due diligence and KYC reviews on new customers. The ideal candidate will have a relevant Bachelor's degree and experience in client onboarding, with strong communication and decision-making skills. Proficiency in financial technologies and data management is a plus. This role requires integrity, initiative, and the ability to work independently as well as in a team.

Formación

• Experience in client onboarding and understanding of the Company's business is required.
• Integrity, initiative, perseverance, and discretion are essential personal qualities.
• Understanding applicable legislation in financial technologies/services is a plus.

Responsabilidades

• Perform due diligence on new customers and assess risks.
• Conduct Know Your Customer/Business reviews during onboarding.
• Investigate high risk clients and maintain updated records.
• Provide feedback for operational improvements based on assessments.

Conocimientos

Client onboarding

Strong written and verbal communication skills

Decision making and problem-solving skills

Knowledge of financial technologies/services

Data management

Educación

Relevant Bachelor's degree

Herramientas

Microsoft Windows

Descripción del empleo

Job Responsibilities

• Perform the due diligence on new customers, requesting the KYB/KYC information, documentation, review and verification of received documentation and making an analytical risk assessment;
• Perform Know Your Customer/Business reviews during customer onboarding, as well as subsequent monitoring based on internal policies;
• Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files;
• Participate in composing KYC/KYB related operational policies and procedures;
• Periodically evaluate existing customers according to established policies and procedures;
• Maintain continuous contact with customer in order to keep customer files updated;
• Process amendments on customer records in various applications;
• Provide support and knowledge sharing to cross functional teams in Operations;
• Assess ongoing work streams and provide feedback for operational improvements;
• Achieve individual and team goals, based on quantitative and qualitative standards;
• Have a thorough understanding of client’s business and related parties in order to monitor client’s activities;
• Specific projects which may rise from time to time.

Job Requirements

• Relevant Bachelor's degree is mandatory;
• Experience in client onboarding;
• Experience in the field of fintech is a plus;
• The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services;
• The Analyst must have a reasonable understanding of the Company’s business;
• The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company;
• Strong written and verbal communication skills;
• Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team;
• Integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position;
• Microsoft Windows knowledge and data management is considered a plus;
• English language; excellent computer literacy;
• Additional language is a plus.