Client Booking Specialist

Alegria Travel Services; Rosario; Presencial; ARS 400.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Structured onboarding and training

Professional development

Descripción de la vacante

Alegria Travel Services is seeking a motivated Client Booking Specialist to assist clients in researching available options and coordinating booking requests based on their needs and preferences. The role emphasizes clear communication and professional service.

The ideal candidate will research information online, manage important details, and support with accommodations, transportation, activities, and related arrangements.

Formación

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsabilidades

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Conocimientos

Communication

Organization

Customer focus

Research skills

Email/Web systems

Multitasking

Problem solving

Herramientas

Email & web tools

Descripción del empleo

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment