CHEVRON GBS BA – GBS DMC (Downstream, midstream and chemicals) Intership

Chevron Corp.; Buenos Aires; Hybrid; ARS 335,000 - 670,000; Full time

Job summary

Chevron is launching its Internship Program at Global Business Services - Buenos Aires (GBS BA) in Puerto Madero, Argentina. Interns will join the customer service and support teams across the value chain to learn by solving real business problems using digital tools. Hours per week: 20; Duration: 12 months, with potential extension.

Requirements include being in 3rd year and fluent in English. The program offers continuous learning, exposure to multiple projects, and collaboration with a

Qualifications

• Student in their 3rd year of university.
• Fluent in written and spoken English.
• Digital skills preferred.

Responsibilities

• Support multiple customer service channels (calls, emails, chats).
• Learn and apply data analytics to improve processes.
• Collaborate with teams across the value chain on projects.
• Develop talent and technical skills through ongoing training.

Skills

English fluency

Digital skills

Customer service

Education

Third-year student

Tools

PowerApps

Dashboards

Data analytics

Job description

Chevron is one of the world's leading energy companies, with approximately 45,000 employees globally.

With more than 1,800 employees, Global Business Services - Buenos Aires (GBS BA), located in Buenos Aires (Puerto Madero), Argentina, provides solutions in the areas of Finance, IT, Downstream, Human Resources, Procurement, Audit and Legal to the global organization and is launching its Internship Program.

The selected candidates will join the GBS BA DMC team.

If you are looking for a company where you can make the most of your talent and develop the skills needed for Customer service and support of the future, we have plenty of opportunities for you!

What We Offer

• Continuous learning and development of your technical, digital and soft skills
• Daily exposure to multiple and dynamic businesses/projects
• Become a key partner of the transformation
• Close contact with the latest digital technologies
• Teamwork and a global diverse and inclusive environment
• Agile, flexible work environment
• Search for continuous improvement

What You'll Do

Interns are placed in various customer service and support organizations across Chevron's integrated value chain - Downstream, Midstream and Chemicals. Internships showcase the energy industry's complexities and allow interns to solve real, business problems and optimize processes creatively. Interns will also have opportunities to learn about and apply new digital technologies (i.e., PowerApps, dashboards, data analytics) to enable better, faster decision making.

Your initial responsibilities will depend on which division you join, but may include:

• Manage and process multi-channel requests through calls, emails, and chats related to order-to-cash activities (contracts, master data, pricing, sales orders, billing, and reporting).
• Read, respond to, and manage all correspondence received via phone, web-to-case, mobile app, and email concerning inquiries, issues, and customer experiences.
• Collaborate and coordinate with various teams to address issues related to pricing, inventory, credit, marketing, quality, and supply.
• Improves technical skills and business knowledge through ongoing training to effectively perform daily tasks and provide outstanding customer service

Requirements

• Students in their 3rd year of university
• Fluent in written and oral English.
• Digital Skills (not mandatory but preferred)

Hours per week: 20 hours.

Internship duration: 12 months, with the possibility of extending for 6 more months.

Location: Puerto Madero, CABA