Business Assistant with German - Associate - EY Global Delivery Services

EY; Municipio de Esquel; On-site; ARS 600,000 - 800,000; Full time

Job summary

EY in Argentina is seeking a detail-oriented Engagement Management Support professional to help drive client projects from Esquel. You will capture opportunities, support pricing, budgeting, forecasting and settlements.

You will manage billing, invoicing, interfirm statements, CRM upkeep, and system initiations for PACE and AML, while collaborating with engagement teams and stakeholders. Fluent German and good English, plus strong MS Office skills and excellent communication and organizational

Qualifications

• Fluent in German language (written and oral).
• Good English knowledge (written and oral).
• Proficient in MS Office package (Excel, PowerPoint and Outlook).
• Excellent communications and organizational skills.

Responsibilities

• Pipeline management and opportunity tracking in the dedicated system.
• Support technical implementation in the respective tools.
• Assist with pricing, budgeting and forecasting.
• Proactive analysis and discussions with engagement teams.
• Prepare complex settlements.
• Billing activities including invoicing and shipping handling.
• Create interfirm statements.
• Engagement management support for system-related topics.
• Support system-side initiation of PACE and AML processes.
• Keep client information up to date in CRM.
• Setup Engagement Code.
• Provide process analysis on ongoing projects (reporting).
• Collaborate with stakeholders on ad-hoc requirements.
• Encourage knowledge sharing and best practices.
• Stay connected with business and functional experts.

Skills

Detail oriented

Customer service

Communication skills

Organization skills

Tools

MS Office

Excel

PowerPoint

Outlook

Job description

• Capturing and maintaining opportunities, projects in the dedicated system;
• Support with the technical implementation in the respective tools;
• Support in pricing, budgeting and forecasting;
• Regular proactive analysis, discussion, evaluation with Engagement Teams around services and projects provided for the clients;
• Preparation of complex settlements
• Carry out Billing activities such as creation of invoices and handling shipping
• Creation of interfirm statements
• Engagement Management Support for system-related topics of engagement management:
• Support in the system-side initiation of the PACE & AML process
• Keeping Client Information up to date in dedicated CRM Database
• Setup Engagement Code
• Provide process related analysis on ongoing projects (reporting);
• You will be in close cooperation with stakeholders to handle ad-hoc business requirements;
• Encouraging knowledge sharing and sharing best practices;
• Stay connected with the business and functional experts;

Your Key Responsibilities

• Pipeline Management
  • Capturing and maintaining opportunities, projects in the dedicated system;
  • Support with the technical implementation in the respective tools;
  • Support in pricing, budgeting and forecasting;
  • Regular proactive analysis, discussion, evaluation with Engagement Teams around services and projects provided for the clients;
• Preparation of complex settlements
• Carry out Billing activities such as creation of invoices and handling shipping
• Support in dunning processes
• Creation of interfirm statements
• Engagement Management Support for system-related topics of engagement management:
  • Support in the system-side initiation of the PACE & AML process
  • Keeping Client Information up to date in dedicated CRM Database
  • Setup Engagement Code
• Provide process related analysis on ongoing projects (reporting);
• You will be in close cooperation with stakeholders to handle ad-hoc business requirements;
• Encouraging knowledge sharing and sharing best practices;
• Stay connected with the business and functional experts;

Skills And Attributes For Success

You are detail oriented and eager to analyze and solve complex process cases

You have exceptional customer service skills, including responsiveness and commitment to quality is one of your strong side

To qualify for the role, you must have

• You are fluent in German language (written and oral)
• You have a good English knowledge (written and oral)
• You possess a good knowledge of MS Office package (Excel-PowerPoint and Outlook)
• Excellent communications and organizational skills