BASIS Consultant - Senior - EY GDS

EY; Buenos Aires; Presencial; ARS 2.000.000 - 3.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-call rotation

Career development

Global exposure

Descripción de la vacante

EY GDS – SAP TechOps is seeking a SAP Basis Senior to ensure the stability, performance, and availability of SAP systems across multiple regions for EY clients. The role emphasizes leadership, global collaboration, and on-call support to meet critical business requirements.

The ideal candidate brings 7+ years of SAP Basis experience, strong troubleshooting skills, and the ability to work in a multi-region environment with international teams.

Formación

• Bachelor's degree or equivalent experience.
• 7+ years of technical experience.
• 5+ years in SAP Basis administration with global operations.
• Experience with SAP system installation, configuration and upgrades.

Responsabilidades

• Provide day-to-day SAP Basis management and support across SAP landscapes.
• Lead and coordinate troubleshooting, performance tuning, and issue resolution.
• Manage system monitoring, capacity planning, and scalability initiatives.
• Oversee upgrades/patches, changes, and ITIL-based processes.
• Mentor junior team members and document best practices.

Conocimientos

SAP Basis

Leadership

ITIL

Multi-region

Cloud platforms

Educación

Bachelor's degree in Computer Science / related field

Herramientas

SAP Solution Manager

SAP Cloud ALM

SAP HANA Tools

Descripción del empleo

The Opportunity

We are looking for an SAP Basis Senior to join the EY GDS – SAP TechOps Team. As part of our EY GDS – TechOps team, you will be responsible for ensuring the stability, performance, and availability of the SAP systems across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize system performance to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

To qualify for the role, you must have

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
• A SAP Basis Manager oversees the technical infrastructure, administration, and optimization of SAP systems, ensuring high availability, performance, and security.
• Experience in leading Basis teams, managing upgrades (HANA/patches), monitoring system health, and enforcing ITIL-based change management.
• Require 7+ years of technical experience.
• Minimum of 5 years working experience in SAP Basis administration with focus on Level 3 support and Global operations
• Extensive experience with SAP system installation, configuration and upgrade procedures, including experience with SAP Basis tools and utilities.
• Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues in a timely manner in a multi-region environment.
• Experience working in a global setting with multi-regional teams, understanding cultural nuances and time zone differences.
• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

Ideally, you’ll also have

• Broad knowledge of SAP ERP IT systems, processes and integration with legacy systems.
• Good understanding on Roles and Authorization – SAP Security.
• Experience with different Cloud platforms (i.e., Azure, AWS, GCP).
• Experience in SAP Rise and/or SAP Cloud Solutions
• Database (Sybase/SAP - ASE, Oracle, and Microsoft SQL, S4HANA)
• Knowledge on SAP Fiori, SAP BusinessObjects, and other SAP technologies and applications
• Familiarity with DevOps practices and tools for SAP such as SAP Cloud ALM and SAP Solution Manager
• SAP Certification in SAP Basis Administration or SAP HANA Administration

What you will do

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
• Provide senior level support for SAP Basis Activities including system administration, performance tuning, and troubleshooting across SAP landscapes.
• Perform System Monitoring, Capacity Planning and Tuning to optimize system performance and ensure high availability and scalability.
• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP infrastructure/Basis solutions.
• Develop and maintain technical documentation including system configuration, installation procedures and guidelines.
• Mentor and train junior SAP Basis Team Members, sharing best practices and providing guidance on technical issues and troubleshooting techniques.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client

What We Look For

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What working at EY offers:

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.