Azure SRE Lead: Reliability, Observability & Cloud Ops

teladoc; Argentina; Presencial; ARS 135.663.000 - 195.957.000; Jornada completa

Descripción de la vacante

Teladoc Health is seeking a Senior Site Reliability Engineer with strong Microsoft Azure experience to help operate, scale, and improve the reliability of our cloud-based services. You will anchor an SRE team focused on production reliability, observability, automation, and incident response.

The role partners with software engineering, product, security, and operations leadership to embed reliability into the software delivery lifecycle, mentoring the team and serving as the technical authority

Formación

• 7+ years in site reliability with ownership of mission-critical services.
• Deep Azure experience including Azure Monitor, Application Insights, AKS, and cloud-native operations across hybrid infrastructure.
• Proven track record designing and rolling out an SLO program with SLIs, SLOs, and error budget policy in production environments.
• Observability Tools: hands-on experience with Datadog, Dynatrace, Elastic, Grafana, Prometheus or similar.
• Hands-on experience implementing and configuring Datadog for monitoring, observability, and alerting.

Responsabilidades

• Define, implement, and improve SLIs, SLOs, and error budgets for critical applications and platform services.
• Partner with application teams to improve service reliability, fault tolerance, scalability, and operational readiness.
• Identify and eliminate recurring reliability issues through root cause analysis, automation, and architectural improvements.
• Help design systems resilient to Azure region, zone, network, dependency, and deployment failures.
• Participate in production readiness reviews for new services, major releases, and infrastructure changes.
• Build and improve observability across applications, infrastructure, networks, and cloud services.

Conocimientos

Site reliability

Azure expertise

SLO program design

Observability tooling

Incident management

Herramientas

Datadog

Dynatrace

Elastic/ELK

Grafana

Prometheus

Terraform

Bicep

Ansible

Python

Descripción del empleo

Teladoc Health is seeking a Senior Site Reliability Engineer with strong Microsoft Azure experience to help operate, scale, and improve the reliability of our cloud-based services. You will anchor an SRE team focused on production reliability, observability, automation, and incident response.

The role partners with software engineering, product, security, and operations leadership to embed reliability into the software delivery lifecycle, mentoring the team and serving as the technical authority