AS/400 (iSeries) Operator - L1

HCLTech; Buenos Aires; Presencial; ARS 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

HCLTech in Buenos Aires seeks an AS/400 (iSeries) Operator - L1 to support day-to-day iSeries operations and system maintenance in a 24x7 environment. You will monitor system health, backups, storage, and alerts, while following incident and escalation procedures to ensure availability.

The role requires basic iSeries operational knowledge and the ability to handle rotating shifts, with tasks spanning monitoring, reporting, and user/account administration.

Formación

• Basic understanding of AS/400 operating system.
• Knowledge of Power Systems operations.
• Familiarity with BRMS backup monitoring and log analysis.
• Understanding of user profile and group profile management.
• Basic knowledge of HMC (Hardware Management Console).
• Knowledge of High Availability concepts.
• Knowledge of MQ monitoring.
• Experience in monitoring batch jobs and scheduled processes.
• Understanding of ITIL-based incident and ticket management processes.
• Ability to work in rotational shifts and provide 24x7 operational support.

Responsabilidades

• Monitor i (AS/400) system alerts including Servers, HMC, Storage, and Tape Libraries.
• Monitor and manage batch job processing using i Job Schedulers & ISV Tools.
• Monitor OS thresholds such as CPU, memory, disk usage, and performance metrics.
• Monitor backup jobs using Native Job Scheduler and Advanced Job Scheduler.
• Perform routine operational checks and ensure timely completion of scheduled tasks.
• Generate and maintain daily system status and operational reports.
• Follow established incident management and escalation procedures.
• Create, update, and close incident tickets as required.
• Monitor and maintain tape libraries and media inventory.
• Support printer-related activities including Session, Network, and Remote Printers.
• Assist in user account administration activities (creation, modification, disable, deletion).
• Support group profile administration and authority management activities.
• Perform basic log monitoring and analysis using BRMS and system logs.
• Monitor HA environments and MQ-related processes.
• Assist with HMC console monitoring and basic administration tasks.
• Monitor and report storage utilization for internal and external storage devices.

Conocimientos

AS/400 OS

Power Systems ops

BRMS monitoring

Log analysis

HMC familiarity

HA concepts

MQ monitoring

Batch job monitoring

ITIL incident mgmt

Rotational shifts

Descripción del empleo

AS/400 (iSeries) Operator - L1

Experience: 1 to 4 Years

Job Summary

We are looking for a proactive and detail-oriented AS/400 (iSeries) Operator - L1 to support day-to-day i (AS/400) operations and system maintenance activities. The role requires continuous monitoring of system health, scheduled jobs, backups, storage, and operational alerts while providing support in a 24x7 environment. The candidate should possess fundamental i operational knowledge and follow defined incident and escalation procedures to ensure system availability and business continuity.

Key Responsibilities

• Monitor i (AS/400) system alerts, including Servers, HMC, Storage (Internal & External), and Tape Libraries (Physical & Virtual).
• Monitor and manage batch job processing using i Job Schedulers & ISV Tools.
• Monitor operating system thresholds such as CPU utilization, memory utilization, disk usage, and system performance metrics.
• Monitor backup jobs using Native Job Scheduler and Advanced Job Scheduler.
• Perform routine operational checks and ensure timely completion of scheduled tasks.
• Generate and maintain daily system status and operational reports.
• Follow established incident management and escalation procedures.
• Create, update, and close incident tickets as required.
• Monitor and maintain tape libraries and media inventory.
• Support printer-related activities including Session Printers, Network Printer and Remote Printers.
• Assist in user account administration activities such as account creation, modification, disable and deletion.
• Support group profile administration and authority management activities.
• Perform basic log monitoring and analysis using BRMS and system logs.
• Monitor High Availability (HA) environments and MQ-related processes.
• Assist with HMC console monitoring and basic administration tasks.
• Monitor and report storage utilization for both internal and external storage devices.

Required Skills

• Basic understanding of i (AS/400) Operating System.
• Knowledge of Power Systems operations.
• Familiarity with BRMS backup monitoring and log analysis.
• Understanding of user profile and group profile management.
• Basic knowledge of HMC (Hardware Management Console).
• Knowledge of tape library operations and media handling.
• Basic understanding of High Availability (HA) concepts.
• Basic knowledge of MQ monitoring.
• Experience in monitoring batch jobs and scheduled processes.
• Knowledge of printer configuration and troubleshooting.
• Understanding of ITIL-based incident and ticket management processes.
• Ability to work in rotational shifts and provide 24x7 operational support.

Shift Requirement

• Willingness to work in a 24x7 support environment with rotational shifts, weekends, and on-call support as required.