Applications Support Lead

JPMorgan Chase Bank, N.A.; Buenos Aires; Presencial; USD 70.000 - 130.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Production Support and DevOps Lead, where you will lead a team in managing critical production systems. This role emphasizes automation, incident management, and collaboration with diverse teams, including traders and global production management. With a focus on continuous learning and problem-solving, you will play a key role in optimizing production capacity and resilience. This innovative firm values diversity and inclusion, making it an exciting place for talented individuals eager to make an impact in the financial services industry.

Formación

• Experience leading a technical production support team.
• Hands-on with Linux, scripting, and database systems.

Responsabilidades

• Lead a Production Management team supporting critical business lines.
• Innovate and maintain automation strategies for production systems.

Conocimientos

Leadership

Problem Solving

Communication Skills

Linux

Scripting (Shell, Python, Perl)

Database Systems

Automation

Capacity Management

Incident Management

Descripción del empleo

Production Support and DevOps Lead for eCCEM - Vice President

Roles and Responsibilities

You will be the leader of a Production Management team supporting a critical and time sensitive line of business in Athena. We are looking for a quick learner, critical thinker, who enjoys problem solving and has good communication skills, is hungry for learning (business knowledge & tech skills) and is an enthusiastic team player.

1. Collaboration: Role implies extensive collaboration with the developers, business users (including traders) and global production management teams.
2. Automation Design/Implementer: This is a key focus area. You will innovate, design, implement and maintain automation strategies for a very reliable production system/flow.
3. Capacity and Resiliency: Plan, manage, monitor and optimize the production related infrastructure (Linux hosts, Distributed computing, IBM MQ, Database systems, Network etc.) related capacity and resiliency management.
4. Incident management: Production incident management, root cause analysis (RCA) and related follow ups to ensure closure of the issue.

Qualifications

1. Experience leading a technical production support team.
2. Technically hands-on working with Linux, scripting (Shell, Python and/or Perl) and database systems. Few years of programming experience in any modern language would be a great plus.
3. Quick thinker, problem solver (even under pressure) and a fast learner under constantly changing environment.
4. Very good communication skills, be able to communicate effectively to both traders and technology partners.
5. Ability to automate and build tools for improved productivity, or eagerness to learn it.
6. Knowledge of front office or middle trading in a global bank, or eagerness to learn it.
7. Ability to understand incredibly demanding nature of the trade floor, or eagerness to experience it.

What do we do?

Why join Application Support team?

Working as a Technologist in JPMorgan Chase & Co.

When you work at JPMorgan Chase & Co., you're not just working at world's largest global financial institution - you're an integral part of one of the world's biggest technology companies. In 15 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.

J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.

About J.P. Morgan's Corporate & Investment Bank (CIB)

J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With nearly $20 trillion of assets under custody, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.