Account Property Manager

BMG Virtual Partners; Comisión de Fomento de Perú; Teletrabalho; ARS 84 631 000 - 115 406 000; Tempo integral

Resumo da oferta

BMG Virtual Partners is seeking a remote Property Manager to serve as the primary contact for owners and tenants, manage work orders, and coordinate vendor activities. Strong English skills and a proactive, organized approach are essential.

The role emphasizes excellent customer service, timely communication, and accurate billing with collaboration across the accounting team. Remote schedule aligns with EST hours.

Qualificações

• Bachelor’s degree in business administration or related field (preferred).
• 2–3 years of experience in property management and/or customer service (Required).
• Advanced English (Required).
• Proficiency in property management platforms (e.g., AppFolio, Buildium).
• High-speed wired internet connection (200 Mbps min.).
• Windows 10/11 or Mac (4 GB RAM, Intel i5 or similar).

Responsabilidades

• Act as the main point of contact for property owners and tenants, ensuring clear and timely communication.
• Manage the full lifecycle of work orders, including entry, scheduling, follow-up, and closure.
• Coordinate vendor appointments and maintain effective communication to ensure timely service delivery.
• Solicit and evaluate bids for special maintenance or repair projects.
• Schedule property inspections and spot checks as needed.
• Collaborate with the accounting team to resolve invoice questions and ensure accurate billing.

Conhecimentos

Clear communication

Advanced English

Rapport building

Detail oriented

Problem solving

Tech savvy

Formação académica

Bachelor’s degree in business administration

2–3 years property management/customer service

Ferramentas

AppFolio/Buildium

Descrição da oferta de emprego

This property management company serves landlords and investors in one of the country’s largest real estate markets. Their mission is to help property owners manage their investments efficiently while providing renters with a comfortable place to call home. The focus is on excellent customer service, quick responses to inquiries, frequent and transparent communication, and working hard to make real estate investment as stress-free and profitable as possible.

Roles and Responsibilities:

• Act as the main point of contact for property owners and tenants, ensuring clear and timely communication
• Manage the full lifecycle of work orders, including entry, scheduling, follow-up, and closure
• Coordinate vendor appointments and maintain effective communication to ensure timely service delivery
• Solicit and evaluate bids for special maintenance or repair projects
• Schedule property inspections and spot checks as needed
• Collaborate with the accounting team to resolve invoice questions and ensure accurate billing

Skills:

• Exceptional written and verbal communication skills, with a personable and professional demeanor.
• Advanced English reading skills with strong comprehension and quick processing
• Able to build rapport with a wide range of personalities and provide a positive customer experience.
• Detail-oriented and highly organized, with strong time management and multitasking abilities
• Proactive problem solver with a sharp eye for detail
• Comfortable with technology and experienced in using digital tools for property listings, document handling, and workflow management

Qualifications:

• Bachelor’s degree in business administration, or related field (Preferred).
• 2-3 years of Experience in property management and/or customer service (Required)
• Advanced English (Required)
• Proficiency in property management platforms (e.g., AppFolio, Buildium, etc.)
• High-speed wired internet connection (200 mbps min.)
• Windows 10/11 or Mac ( 4 GB RAM, Intel i5 or similar)

Physical Setting: Remote Schedule: Monday to Friday - 9:00 am – 6:00 pm EST (1 hr lunch)