Account Executive

GBS Group; Argentina; Remote; ARS 90,953,000 - 136,430,000; Full time

Job summary

GBS Group seeks an Account Executive to support LLC Hub Start-Up Services, helping entrepreneurs launch and manage US-based LLCs from anywhere in LATAM. You will drive company formation, ensure regulatory compliance, onboard clients, and coordinate with Billing, Accounting, and Taxes to deliver timely services.

The role requires strong English/Spanish communication, analytical thinking, and a proactive, detail-oriented approach to maintain high client satisfaction and grow existing relationships.

Qualifications

• Bachelor’s degree in a business-related field is required.
• Strong English and Spanish written and verbal communication.
• Experience in tax or accounting firms is ideal but not required.

Responsibilities

• Company incorporation & Compliance: Incorporate companies and maintain compliance with regulations.
• Operational Efficiency: Analyze processes and implement improvements.
• Sales and Customer Retention: Engage with clients to upsell, retain, and ensure satisfaction.
• Problem-Solving: Anticipate and resolve day-to-day service delivery challenges.
• Client Communication: Be the main point of contact throughout service delivery.
• Cross-Department Coordination: Collaborate with Billing, Accounting, and Taxes.

Skills

Bilingual English/Spanish

Written communication

Analytical skills

Research skills

Interpersonal skills

Problem solving

Google Apps & Microsoft Office

Education

Bachelor’s degree in Business Administration, Economics, Finance, Accounting, International Business or a related field

Tools

Google Apps

Microsoft Office

Job description

Location: Remote - Anywhere in LATAM Job Type: Full-Time - Contractor Compensation: USD

To be considered for this position you must have an advanced level of English & Spanish

About the role: Are you ready to play a pivotal role in helping entrepreneurs launch and grow their businesses in the USA? As an Account Executive you'll be at the forefront of helping our diverse clients successfully establish their businesses. We are looking for an Account Executive to join our growing team at GBS Group . In this role, you will be responsible for ensuring the smooth and efficient operation of our LLC Hub -Start-Up Services Department by proactively solving day-to-day operational challenges, driving client satisfaction, and ensuring that all services are completed within the established timeframe. A key part of your role will also involve sales and retention of current customers, ensuring that existing clients remain engaged and satisfied with our services, while identifying opportunities to offer additional solutions and compliance. If you are a problem-solver, highly detail-oriented, and someone who can easily adapt to changing environments while driving sales and client retention, we want to hear from you!

Key Responsibilities

• Company incorporation & Compliance: Incorporate companies, and help clients to maintain compliance with federal, state and local regulations.
• Operational Efficiency: Monitor and analyze operational processes to identify areas for improvement and implement solutions to streamline procedures.
• Sales and Customer Retention: Proactively engage with current clients to ensure satisfaction, identify potential upsell opportunities, and retain long-term business relationships.
• Problem-Solving: Anticipate and resolve day-to-day operational challenges that may arise in service delivery, ensuring a seamless client experience.
• Client Communication: Act as the main point of contact for clients throughout the service delivery process, ensuring clear and proactive communication until the service is successfully completed.
• Cross-Department Coordination: Work closely with internal teams like Billing, Accounting, and Taxes to ensure smooth service delivery and resolve any issues.
• Service Completion Tracking: Follow up with clients to confirm services were delivered as expected and within the established timeframe, ensuring client satisfaction.
• Adaptability: Quickly adjust to shifting priorities, new processes, or unexpected challenges without compromising the quality of service.
• Attention to Detail: Ensure accuracy in all service documentation, communication, and internal processes to avoid errors or delays in service completion.
• Administrative support: Assist with administrative functions related to start-ups and support other departments as required.
• Prior experience working in a tax or accounting firm is ideal but not required.

Required Qualifications

• Bachelor’s degree in Business Administration, Economics, Finance, Accounting, International Business or a related field.
• Intermediate Google Apps & Microsoft Office skills (Outlook, Word, Excel, and PowerPoint).
• Strong research and analytical skills.
• Excellent writing and communication skills in English and Spanish.
• Extraordinary interpersonal and problem solving skills.

Competencies

• Sales and Retention Experience: Ability to identify upselling opportunities, promote additional services to current clients, and ensure long-term client retention.
• Strong Customer Service Skills: Ability to build and maintain positive relationships with clients, ensuring high satisfaction throughout the service process.
• Problem-Solving & Critical Thinking: Ability to analyze operational challenges, develop solutions, and effectively communicate them to management and internal teams.
• Decision-Making: Strong judgment to make sound decisions that positively impact service delivery and client experience.
• Proactive Communication: Ability to keep clients and internal stakeholders informed and aligned throughout the service process.
• Operational Efficiency Mindset: Demonstrated ability to streamline processes and enhance efficiency through work simplification procedures.
• Attention to Detail: High level of accuracy in documentation, communication, and operational procedures.
• Adaptability: Comfortable working in a fast-paced and changing environment without compromising service quality.

About GBS Group

At GBS Group , we help entrepreneurs and executives create opportunities by building better businesses. We accomplish our mission by providing integrated business solutions to small and medium-sized businesses.

GBS Group has two (2) main areas of expertise:

• Start-up Services
• Financial & Tax Advisory

LLC Hub is GBS Group ’s Start-Up Services division, created to simplify the early stages of building a business. Through clear guidance, compliant processes, and practical expertise, LLC Hub helps new companies launch in the US efficiently and with confidence. Our diverse team of multi-disciplinary consultants partners with clients to ensure they achieve their business goals. We pride ourselves on providing high-quality services with empathy, integrity, and a deep commitment to our clients' success. GBS Group has offices in Miramar, FL.

Salary: USD