Workshop Controller: Diagnostics, Quality & Team Leadership

Porsche; Dubai Emirate; On-site; AED 134,000 - 201,000; Full time

Job summary

Porsche Dubai Service Centre seeks an experienced technician to diagnose mechanical issues, ensure adherence to Porsche quality standards, and maintain high customer satisfaction. You will manage team workflow, communicate effectively with service reception, and guide trainees through on-the-job training.

The role requires Basic/Advanced Manufacturers training, with Master Technician training desirable, and 1-3 years in a European brand service centre.

Qualifications

• Basic manufacturers training completed successfully.
• Advanced manufacturers training completed successfully.
• Master Technician training is desirable.

Responsibilities

• Diagnose mechanical problems and ensure work meets manufacturer quality standards.
• Coordinate with service reception on vehicle progress and customer communication.
• Develop and mentor trainees to enhance skills and knowledge.

Skills

Resource management

Diagnostic troubleshooting

Quality control

Leadership

Communication

Operational planning

Customer service

Education

Basic Manufacturers training

Advanced Manufacturers training

Master Technician training (Desirable)

Job description

Porsche Dubai Service Centre seeks an experienced technician to diagnose mechanical issues, ensure adherence to Porsche quality standards, and maintain high customer satisfaction. You will manage team workflow, communicate effectively with service reception, and guide trainees through on-the-job training.

The role requires Basic/Advanced Manufacturers training, with Master Technician training desirable, and 1-3 years in a European brand service centre.