Wellness Concierge - SIRO

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

KERZNER INTERNATIONAL LIMITED in Dubai invites you to join as Wellness Concierge, the first point of contact for guests seeking a personalized wellness experience. You will assist with spa reservations, fitness programs and lifestyle activities, delivering warm, professional service.

The ideal candidate is passionate about wellness and luxury hospitality, with excellent communication and guest-relations skills.

Job description

About the Role

As a Wellness Concierge you will be the first point of contact for guests seeking a personalized wellness experience You will assist guests with spa reservations fitness programs wellness consultations and lifestyle activities while ensuring every interaction is warm professional and tailored to individual needs The role requires building strong relationships with guests understanding their preferences promoting wellness services and coordinating seamlessly with the Spa Fitness Recreation and Guest Services teams to deliver exceptional experiences The ideal candidate is passionate about wellness, hospitality, and creating memorable guest experiences. You have excellent communication and interpersonal skills, a genuine interest in health and wellbeing, and the ability to anticipate guest needs. Previous experience in luxury hospitality, spa, wellness, or guest relations is preferred. You are highly organized, confident in handling guest requests, and thrive in a fast-paced environment while maintaining exceptional attention to detail and service excellence. A positive attitude, professional appearance, and commitment to delivering personalized service are essential for success in this role. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.