Wellness Concierge - SIRO

Siro Hotels; Dubai; On-site; AED 78,000 - 156,000; Full time

Job summary

SIRO One Za'abeel is a movement in luxury hospitality where wellness and hospitality converge. As a Wellness Concierge in Dubai, you will be the first point of contact for guests seeking personalized wellness experiences, assisting with spa reservations, fitness programs, and wellness consultations while delivering warm, professional service.

You should have excellent communication, strong guest-relations skills, and prior luxury hospitality or spa exposure.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in luxury hospitality, spa, wellness, or guest relations preferred.
• Highly organized with attention to detail and service excellence.

Responsibilities

• Assist guests with spa reservations, fitness programs, wellness consultations, and lifestyle activities.
• Coordinate with Spa, Fitness, Recreation and Guest Services teams to deliver exceptional experiences.

Skills

Excellent communication

Guest relations

Wellness/spa exposure

Job description

Job Description:

( 21496 )

SIRO One Za'abeel is more than a hotel – it's a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.

Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they're striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.

Be a part of the world's first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. SIRO One Za'abeel creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. SIRO One Za'abeel is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.

About The Role

As a Wellness Concierge, you will be the first point of contact for guests seeking a personalized wellness experience. You will assist guests with spa reservations, fitness programs, wellness consultations, and lifestyle activities while ensuring every interaction is warm, professional, and tailored to individual needs. The role requires building strong relationships with guests, understanding their preferences, promoting wellness services, and coordinating seamlessly with the Spa, Fitness, Recreation, and Guest Services teams to deliver exceptional experiences.

About You

The ideal candidate is passionate about wellness, hospitality, and creating memorable guest experiences. You have excellent communication and interpersonal skills, a genuine interest in health and wellbeing, and the ability to anticipate guest needs. Previous experience in luxury hospitality, spa, wellness, or guest relations is preferred. You are highly organized, confident in handling guest requests, and thrive in a fast-paced environment while maintaining exceptional attention to detail and service excellence. A positive attitude, professional appearance, and commitment to delivering personalized service are essential for success in this role.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Requirements: