Welcome Experience Agent Spanish German Russian Arabic speaker

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player seeks dynamic Welcome Experience Agents to create memorable guest experiences. This role empowers you to engage with guests throughout their stay, ensuring every interaction is seamless and enjoyable. You'll handle various operational needs, from processing requests to sharing local highlights, all while maintaining a professional appearance and adhering to company standards. Join a diverse and inclusive team dedicated to delivering exceptional service in a vibrant hospitality environment. If you're passionate about guest satisfaction and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• No prior work or supervisory experience necessary.

Responsibilities

• Deliver a memorable and unique guest experience.
• Process operational needs and address guest requests.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma or G.E.D.

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and checkout. Instead, we want to build an experience that is memorable and unique. Our Welcome Experience Agents take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Welcome Experience Agents make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Welcome Experience Agents will be on their feet and moving around (standing, sitting, or walking for an extended time) and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Welcome Experience Agents to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Required Experience: Unclear Seniority