Watch Manager - Fire & Rescue Services (Expression of Interest)

Serco; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Serco is seeking expressions of interest for the Watch Manager role to oversee the management and performance of the watch in 24/7 Rescue & Firefighting Services (RFFS) with ICAO category aviation incident response. The position covers civilian and military aircraft, implementing SRFF services and acting as Fire and Rescue SME for contract management.

The role requires extensive fire/rescue experience, supervisory credentials, and compliance with international watch manager qualifications across

Qualifications

• 5–10 years’ experience in fire/rescue services with 5 years in supervision at ICAO Category 6 airfield or above.
• At least 3 of the last 5 years in an equivalent supervisory position.
• FVEY national and passport holder.
• Valid heavy vehicle operator license in country of origin and able to obtain UAE equivalence.

Responsibilities

• Provide overall operational leadership and command of the Watch.
• Lead, manage and support personnel during incidents.
• Take command of aviation, structural and other emergency incidents.
• Coordinate RFFS resources during emergency response.
• Make operational decisions based on information and risk.
• Coordinate aircraft firefighting and rescue operations.
• Ensure safe preservation and rescue of endangered life.
• Lead incidents requiring breathing apparatus.
• Support Aerodrome Emergency Plan execution.
• Coordinate with other emergency agencies and stakeholders.
• Conduct operational briefings and debriefings.
• Maintain readiness of equipment and personnel.
• Provide leadership to Crew Managers and Firefighters.

Education

PUA50120 Diploma of Public Safety (Emergency Management)

PUA50519 Diploma of Public Safety (Firefighting Management)

PUA40319 Certificate IV in Public Safety (Firefighting Supervision)

PUAFIR418 – Supervise specialist response to aviation accidents and incidents – Statement of Attainment

Job description

We are seeking expressions of interest from Watch Managers who will be responsible for the management and performance of his watch (shift) in the provision of 24/7 Rescue & Firefighting Services (RFFS), including but not limited to: the provision of ARFF services to designated airfield to the specified International Civil Aviation Organisation (ICAO) Category, including civilian and military aircraft, provide SRFF services in response to incidents, including fire, building and facility emergencies, storms, gas leaks, burst water mains, motor vehicle accidents, hazardous materials and de-contamination tasks. Act as the Fire and Rescue SME to the contract management as required.

Key Accountabilities

• Providing overall operational leadership and command of the Watch.
• Leading, managing and supporting personnel during operational incidents.
• Taking command and control of significant aviation, structural and other emergency incidents.
• Managing and coordinating RFFS resources during emergency response.
• Making operational decisions based on available information and risk.
• Coordinating aircraft firefighting and rescue operations.
• Managing incidents involving military aircraft.
• Ensuring the safe preservation and rescue of endangered life.
• Managing incidents requiring breathing apparatus.
• Implementing and supporting the Aerodrome Emergency Plan.
• Coordinating with other emergency response agencies and stakeholders.
• Conducting operational briefings and debriefings.
• Ensuring operational readiness, equipment and personnel requirements are maintained.
• Providing leadership, direction and support to Crew Managers and Firefighters.

Specific Requirements

• A Five to Ten (5-10) years’ experience in fire/rescue services including five (5) years in a supervisory position at an ICAO Category six (6) airfield or above. At least three (3) of the last five (5) years must have been spent in an equivalent position.
• Additional fire/rescue work experience may be substituted for up to two (2) years formal education in the ratio of two (2) years’ experience to one (1) years education.
• Must be a FVEY national and passport holder
• Valid heavy vehicle operator license in country of origin and ability to obtain equivalent in the United Arab Emirates.

Essential Technical and Professional Skills

• Essential Technical and Professional Skills

Qualifications

The Watch Manager must hold all qualifications required for Firefighter/Driver and Crew Manager, together with the applicable Watch Manager qualifications for their FVEY country.

Australia

The applicant must hold:

• PUA50120 Diploma of Public Safety (Emergency Management); or
• PUA50519 Diploma of Public Safety (Firefighting Management); or
• PUA40319 Certificate IV in Public Safety (Firefighting Supervision).
• Must hold all qualifications required for Crew Manager and Firefighter/Driver.
• PUAFIR418 – Supervise specialist response to aviation accidents and incidents – must contain or have a Statement of Attainment.
• Relevant incident command, fire management and supervisory competencies.

United Kingdom

The applicant must hold one of the applicable recognised Watch Manager pathways, including:

• Must hold all qualifications required for Crew Manager and Firefighter/Driver.
• Appropriate HAZMAT incident command and operational leadership competency.

United States

• Must hold all qualifications required for Crew Manager and Firefighter/Driver.
• Appropriate senior incident command and operational leadership competencies.

Canada

• Must hold all qualifications required for Crew Manager and Firefighter/Driver.
• Appropriate senior incident command and operational leadership competencies.

The applicant must hold the applicable senior fire command and management qualifications, including:

• Fire Command & Control Course (Senior).
• PUA50120 / equivalent senior public safety management qualification pathway, where applicable to the recognised qualification pathway.
• Incident Command & Control (Initial).
• Incident Command & Control (Multi-Agency).
• Firefighter Intermediate Urban & Vegetation – NZQA National Certificate Level 4.
• Appropriate senior crew/watch leadership competency.
• Must hold all qualifications required for Crew Manager and Firefighter/Driver.