Waitress / Captain

Swiss Connect Solutions FZE; Dubai; On-site; AED 11,000 - 20,000; Full time

Benefits offered by this job

Accommodation provided

Meal allowance

Service charge provided

Transportation provided

Job summary

Swiss Connect Solutions FZE in Dubai is seeking a Waitress for a 4-star hotel to deliver attentive dining experiences and guest service.

Responsibilities include greeting guests, taking orders, serving dishes, and maintaining high standards of hospitality with teamwork across F&B. English is important; accommodation and meals are provided. This role supports a dynamic hotel team.

Qualifications

• Previous experience as a Waitress in a hotel, restaurant, or similar hospitality environment.
• Experience in a 4-star or 5-star hotel preferred.
• Excellent communication and customer service skills.
• Professional appearance and positive attitude.

Responsibilities

• Welcome and assist guests in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks according to the hotel's service standards.
• Have a good knowledge of the menu, ingredients, and available beverages.
• Provide recommendations and respond to guest requests professionally.
• Ensure tables and service areas are clean, organized, and properly set at all times.
• Coordinate with the kitchen and other team members to ensure smooth and efficient service.
• Handle guest concerns or complaints professionally and report them to the supervisor when necessary.
• Follow all hygiene, health, safety, and hotel service standards.
• Support the wider Food & Beverage team when required.

Skills

Customer service

English communication

Hospitality experience

Job description

Waitress

4-Star Hotel | Dubai, UAE

We are seeking a professional, friendly, and service-oriented Waitress to join the Food & Beverage team of a 4-star hotel in Dubai.

The successful candidate will be responsible for delivering excellent dining experiences, providing attentive service, and ensuring that all guests receive a high standard of hospitality.

Key Responsibilities:

• Welcome and assist guests in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks according to the hotel's service standards.
• Have a good knowledge of the menu, ingredients, and available beverages.
• Provide recommendations and respond to guest requests professionally.
• Ensure tables and service areas are clean, organized, and properly set at all times.
• Coordinate with the kitchen and other team members to ensure smooth and efficient service.
• Handle guest concerns or complaints professionally and report them to the supervisor when necessary.
• Follow all hygiene, health, safety, and hotel service standards.
• Support the wider Food & Beverage team when required.

Requirements:

• Previous experience as a Waitress in a hotel, restaurant, or similar hospitality environment.
• Experience in a 4-star or 5-star hotel is preferred.
• Good knowledge of food and beverage service standards.
• Excellent communication and customer service skills.
• A professional, well-groomed, and positive personality.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and interpersonal skills.
• Good command of English; additional languages are an advantage.
• Flexibility to work shifts, weekends, and public holidays.

Package:

• Salary - AED 1,000 Waitress / AED 1,800 Captain
• Meal Allowance - AED 200
• Service Charge - provided
• Accommodation - provided
• Transportation - provided