Waiter/Waitress

eathos; Dubai; On-site; AED 44,640 - 89,280; Full time

Job summary

Sushi Art at eathos in the UAE seeks a friendly and professional Waiter/Waitress to be the face of the brand in premium casual dining. You will greet guests, explain the menu, and guide them through their dining journey with attentive service.

Join a dynamic team across our multi-brand restaurant group, uphold the eathos standard, and participate in delivering memorable experiences with accuracy, warmth, and enthusiasm, including evenings and weekends as needed.

Qualifications

• Positive, friendly attitude with guest-first mindset.
• Strong verbal communication with diverse guests and team.
• Ability to multitask, own responsibilities, and stay calm during peak service.
• Desire to gain in-depth knowledge of premium Japanese cuisine.
• Professional grooming and polished appearance in line with brand standards.
• Willingness to work flexible hours, including evenings, weekends, holidays.
• Previous waiter or premium casual dining experience is preferred.

Responsibilities

• Greet guests warmly and escort to tables to create a welcoming atmosphere.
• Explain dishes and ingredients with personalized recommendations.
• Take accurate food and beverage orders, respecting dietary restrictions.
• Deliver food and drinks promptly and professionally.
• Coordinate with kitchen, sushi chefs, and bar staff for timely orders.
• Promote special items and beverages to enhance the dining experience.
• Maintain cleanliness and organize your section; process payments efficiently.

Skills

Positivity

Communication

Multitasking

Menu knowledge

Presentation

Flexibility

Experience

Job description

About Us

At eathos, we are a fast-growing, multi-brand restaurant group across the UAE and KSA, and our purpose is simple: Turning ingredients into smiles. We spark joy in everyday life anytime, anywhere by consistently crafting our guests' favorite meals.

For our brand, Sushi Art, we deliver high-quality sushi crafted with absolute precision and the freshest ingredients. We don't just serve food; we curate memorable experiences. If you bring energy, enthusiasm, and a commitment to excellence, we want you on our team!

The Role

As a Waiter/Waitress at Sushi Art, you are the ultimate brand ambassador. You will play a vital role in delivering exceptional, premium casual dining experiences to our valued guests. Your friendly, approachable demeanor and impeccable communication skills will ensure every customer leaves with a smile.

How You'll Spark Smiles (Key Responsibilities)

• Customer Centric Hospitality: Greet guests warmly, escort them to their tables, and create an enthusiastic, welcoming atmosphere from the start.
• Menu Excellence: Master our premium menu to confidently provide detailed explanations of dishes, ingredients, and preparation methods, offering personalized recommendations.
• Precision & Care: Take food and beverage orders accurately, taking absolute ownership of dietary restrictions, allergies, and special requests.
• The eathos Standard: Implement our signature sequence of service, delivering food and beverages promptly, professionally, and seamlessly.
• Togetherness in Action: Communicate effectively with kitchen, sushi chefs, and bar staff to ensure efficient order preparation and flawless timing.
• Drive the Experience: Actively engage with guests to promote special menu items, seasonal boxes, and beverage options to enhance their dining journey.
• Operational Pride: Maintain the spotless cleanliness and organization of your section, and handle bill payments efficiently and accurately.

What We Are Looking For

• Positivity: A vibrant, friendly, and approachable attitude with a passion for putting guests first.
• Communication: Strong verbal communication skills to interact effectively with a diverse clientele and team members.
• Multitasking & Ownership: The ability to prioritize responsibilities, think quickly, and solve problems smoothly during busy service periods.
• Menu Passion: A desire to gain an in-depth understanding of high quality Japanese cuisine.
• Polished Presentation: A clean, professional appearance in adherence to our brand's grooming standards.
• Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Experience: Prior experience as a waiter or in a customer service role within a premium casual dining environment is highly desirable.

What's In It for You?

• To be part of a collaborative culture driven by Togetherness, Excellence, and Ownership.
• A dynamic, supportive, and energetic working environment.
• Great opportunities for continuous growth and career development across our 9 distinct brands.