Waiter

Hilton; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

Hilton in Dubai is seeking a professional Waiter to deliver exceptional guest and member experiences with in-depth knowledge of the menu. You will manage guest queries, serve beverages in accordance with regulations, and ensure high standards of food and service at all times.

The role requires a positive attitude, strong communication, and flexibility to work across shifts in a fast-paced hospitality environment.

Qualifications

• Positive attitude and strong customer focus are essential.
• Excellent communication and interpersonal skills required.
• F&B experience and knowledge of food hygiene regulations desirable.

Responsibilities

• Serve guests in a friendly, timely and efficient manner.
• Handle beverage service in compliance with licensing and safety rules.
• Maintain up-to-date knowledge of menu offerings and promotions.
• Ensure proper mise-en-place and stock levels at each station.
• Follow Hilton grooming, safety, and reporting standards.

Skills

Positive attitude

Communication skills

Customer service

Grooming standards

Flexibility

Teamwork

F&B experience

Cash handling

Food hygiene regulations

Job description

EOE/AA/Disabled/Veterans

A Waiteris responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly timely and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
• Comply with hotel security fire regulations and all health and safety legislation

What are we looking for

A Waiterserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!