VP & Area Manager, Liabilities - RM Coverage

First Abu Dhabi Bank FAB; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

First Abu Dhabi Bank FAB in Dubai seeks a senior sales and operations leader for Business Banking. You will drive the team to achieve monthly and annual sales targets for Liabilities and Assets, ensure a superior client onboarding experience, and enforce strict KYC and risk controls in line with FAB policies.

The role emphasizes strong people management, governance adherence, and collaboration with internal departments to optimize processing times and customer outcomes.

Qualifications

• Education: University Degree / MBA / PGDM.
• Experience: 10–12 years in Banking or Financial Industry at supervisory level.

Responsibilities

• Lead the assigned team to meet sales and revenue objectives.
• Oversee onboarding, KYC, and regulatory compliance processes.
• Drive cross-sell and client engagement across Business Banking Liabilities and Assets.
• Maintain Sales Performance MIS for review by Area Manager.
• Develop and deliver training to build a winning sales culture.

Skills

Leadership

Team management

KYC compliance

Client onboarding

Regulatory compliance

Sales targets

Education

Bachelor/MBA/PGDM

Job description

JOB SUMMARY INTRODUCTION

Lead the assigned team effectively to meet team objectives KPI s To ensure recruitment training motivation and retention of assigned staff To track daily sales activity to ensure superior client on boarding experience Ensure strict adherence to all KYC Compliance policies and other processes as stipulated

KEY RESPONSIBILITIES

Balance sheet Growth and Revenue Targets People Management Complaint to regulatory and FAB Risk policies Leading sales force for Business Banking Liabilities and Assets Unsecured amp Secured products targeted to SME segment Accomplish set sales and revenue objectives for all Products as per set the business plan Manage the assigned team to achieve monthly amp annual set objectives To maximize cross sell opportunities to ensure higher productivities Maintain Sales Performance MIS on sales performance for review by AreaManager Be commercially effective in the role and consistently keep customer client as focus amp ensure excellent customer service by BBG Sales department sales personnel by delivering quality client on-boarding experience Understand and resolve customer redressals and take appropriate action if required Implement People Development and Learning amp Development agenda of the department in close coordination with FAB Academy to build a great team and create a winning culture Lead by example and build strong relationships with all stakeholders Take accountability for own development and support Learning amp growth of all team members by rolling out specific trainings and skill enhancement programs To ensure recruitment training performance motivation and retention of all assigned sales personnel Provide appropriate refreshers to keep team abreast of market dynamics and competition offerings To build and maintain effective business relationship with all internal departments Co-ordinate with other departments to ensure processing of applications within prescribed TAT s Conduct fair and transparent appraisals to coach counsel motivate sales personnel and manage their career aspirations effectively Ensure implementation of prescribed Sales amp Compliance processes as per Bank s policies Implement governance amp controls to proactively identify manage and minimize mitigate potential losses to the franchise Implement Risk Control Assessment RCA process across all areas of BBG Department - Selling Client Onboarding Recruitment Training Performance Management Human Resources Fraud Control Operations Client Application amp KYC Documentation etc Implementation of all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes Monitor the NPL rate regularly and take remedial action as appropriate whenever required Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks Authorized to take decisions as per the approved authorization matrix

Education required: University Degree / MBA / PGDM Experience: 10 to 12 years of experience in Banking or in a Financial Industry at supervisory position. Proven experience managing a team of sales officers within the Business Banking Liabilities segment.