Virtual Relationship Manager - Business Banking

Emirates Islamic; Dubai; On-site; AED 150,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Healthcare benefits

Career development programs

Job summary

Emirates Islamic invites applicants for the role of Virtual Relationship Manager to manage a portfolio of Business Banking customers, focusing on relationship growth, cross-selling, and regulatory compliance.

The role emphasizes client engagement, delivering banking solutions, and maintaining high standards of customer experience, with opportunities for career development and competitive benefits.

Qualifications

• Bachelor’s degree in a relevant field.
• Relevant experience in relationship management, business banking, or a similar role.
• Good understanding of basic banking products and services, with strong relationship management skills.

Responsibilities

• Manage and enhance the assigned commercial portfolio, contributing to the team’s business and revenue objectives.
• Build strong client relationships, understand customers’ financial needs, and recommend suitable banking solutions.
• Support customer transactions, documentation collection, account maintenance, and migration of eligible mass-segment customers.
• Conduct regular portfolio reviews, update KYC records, and ensure customer documents remain valid and current.
• Identify potential portfolio risks and ensure compliance with applicable policies, UAE Central Bank requirements, and anti-money laundering regulations.
• Proactively cross-sell asset, liability, trade services, treasury, cash management, investment, and other relevant banking solutions.

Skills

Relationship management

Business banking

Customer service

Education

Bachelor's degree

Job description

Emirates Islamic invites applicants for the role of Virtual Relationship Manager to manage a portfolio of Business Banking customers, focusing on relationship growth, cross-selling, and regulatory compliance.

The role emphasizes client engagement, delivering banking solutions, and maintaining high standards of customer experience, with opportunities for career development and competitive benefits.