VIP Rooms Controller - Luxury Hotel Inventory & Allocations

Dorchester Collection; Dubai; On-site; AED 66,960 - 133,920; Full time

Benefits offered by this job

Competitive Salary Package

World-class Development Opportunities

Complimentary stays with breakfast at sister hotels

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Annual Flight Allowance

Company Accommodation

Company transportation

Uniform with laundry

Job summary

A luxury hotel group in Dubai seeks a Rooms Controller to manage daily room inventory and ensure optimal room assignments. You will coordinate with Front Office, Housekeeping, and Revenue teams to maintain high standards of guest experience. Ideal candidates should have a strong background in Front Office operations and proficiency with Property Management Systems, particularly Opera. The role requires excellent communication skills and fluency in English, with additional languages being a plus.

Qualifications

• Unique personality and passion for the role.
• Deep understanding of room categories and guest preferences.
• Ability to make quick informed decisions.

Responsibilities

• Manage daily room inventory for optimal assignments.
• Coordinate with various departments to ensure room standards.
• Monitor room availability to maximize occupancy.
• Plan VIP allocations in coordination with Guest Relations.
• Update room status in the Property Management System.
• Apply company values in daily operations.

Skills

Attention to detail

Strong background in Front Office operations

Proficiency with Property Management Systems

Excellent communication skills

Ability to remain calm under pressure

Fluency in English

Fluency in Arabic

Fluency in French

Fluency in Mandarin

Fluency in Russian

Tools

Property Management Systems (Opera)

Job description

A luxury hotel group in Dubai seeks a Rooms Controller to manage daily room inventory and ensure optimal room assignments. You will coordinate with Front Office, Housekeeping, and Revenue teams to maintain high standards of guest experience. Ideal candidates should have a strong background in Front Office operations and proficiency with Property Management Systems, particularly Opera. The role requires excellent communication skills and fluency in English, with additional languages being a plus.