Villa Attendant

The First Group; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

The Royal Stables Private Members Club in Abu Dhabi is seeking a Villa Attendant to provide exceptional housekeeping, guest service, and daily villa support for members and guests. Responsibilities include maintaining villa cleanliness, greeting VIPs with discretion, and ensuring all spaces reflect luxury standards.

Ideal candidates have 2+ years in villa attendant roles within luxury settings, strong attention to detail, and fluency in English (Arabic desirable).

Qualifications

• 2+ years of villa attendant or similar experience.
• Experience in luxury hotels or private residences is desirable.
• Strong attention to detail and quality control.
• Fluency in English; Arabic is highly desirable.

Responsibilities

• Maintain cleanliness and presentation of assigned villas.
• Greet and assist members and VIP guests with warmth and discretion.
• Prepare bedrooms, bathrooms, living areas, kitchens, and dining spaces.
• Coordinate with housekeeping, guest relations, and maintenance teams.
• Report maintenance issues promptly.
• Respect health, safety, and privacy procedures.

Skills

Guest service

Communication

Interpersonal skills

Attention to detail

Professional appearance

Punctuality

Teamwork

VIP guest experience

English fluency

Arabic language

Job description

Job Description:

Overview

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

The Royal Stables Private Members Club in Abu Dhabi is seeking a Villa Attendant to provide exceptional housekeeping, guest service, and daily villa support for members and guests. Responsibilities include, but are not limited to:

• Maintain the cleanliness, presentation, and overall standards of assigned villas.
• Clean and prepare bedrooms, bathrooms, living areas, dining areas, kitchens, terraces, and outdoor spaces.
• Make beds, change linen, replenish amenities, and maintain guest supplies.
• Welcome and assist members, guests, and VIPs with warmth and professionalism.
• Provide personalised and discreet service based on guest preferences and requests.
• Assist with refreshments, dining setups, room service, and light food and beverage preparation when required.
• Support villa preparation before arrivals, events, private functions, and special occasions.
• Conduct regular checks to ensure all villa areas are clean, comfortable, and fully prepared.
• Report maintenance issues, damage, repairs, lost property, and safety concerns promptly.
• Maintain accurate records of guest preferences, requests, supplies, and maintenance requirements.
• Coordinate with housekeeping, guest relations, concierge, hospitality, maintenance, and operations teams.
• Manage villa linen, amenities, cleaning supplies, equipment, and inventory.
• Follow all health, safety, hygiene, chemical-handling, and security procedures.
• Maintain confidentiality when handling member, guest, and personal information.
• Ensure all service delivery reflects the Royal Stables’ luxury positioning and brand standards.
• Maintain a professional, discreet, and welcoming presence at all times.
• Assist with daily villa opening, closing, and presentation procedures.
• Contribute to a comfortable, personalised, and memorable guest experience.
• Perform other villa attendant, housekeeping, guest service, and operational duties as required.

Desired Skill & Expertise

• 2+ years of experience in villa attendant, housekeeping, room attendant, butler, guest service, or a similar role.
• Experience in luxury hotels, private residences, resorts, private clubs, or hospitality environments is desirable.
• Strong knowledge of cleaning, hygiene, presentation, and housekeeping standards.
• Excellent attention to detail and commitment to quality.
• Warm, polite, discreet, and service-oriented personality.
• Strong communication and interpersonal skills.
• Ability to anticipate guest needs and provide personalised service.
• Professional appearance, excellent grooming, and polished manner.
• Reliable, organised, punctual, and physically fit.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience serving VIP, high-net-worth, or international guests is highly desirable.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Fluency in English is required; Arabic is highly desirable.