Veterinary Clinic Operations Leader

Micah Group; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Healthcare benefits

Professional development opportunities

Job summary

Micah Group's Abu Dhabi veterinary clinic seeks an experienced Clinic Manager to oversee day-to-day operations and lead a multidisciplinary team. The role focuses on efficient service delivery, client satisfaction, and high-quality patient care in a fast-paced environment.

You will manage veterinary, nursing, and administrative staff, implement SOPs, monitor KPIs, and collaborate with HR on recruitment and training. Arabic language skills are an advantage in a client-facing clinic setting.

Qualifications

• Leads and manages daily clinic operations and multidisciplinary teams.
• Ensures high-quality client and patient care and compliant practice.
• Drives SOPs, workflows, and KPI monitoring for service excellence.

Responsibilities

• Oversee daily operations of the Veterinary Clinic to ensure efficient, client-focused service delivery.
• Lead, coach, and manage veterinary, nursing, and administrative teams, including scheduling and performance follow-up.
• Implement and optimize SOPs across reception, consultation, treatment, and follow-up.

Skills

Leadership

Operations management

Staff supervision

Client service

English communication

Arabic language (advantage)

Education

Bachelor's degree in Business/Veterinary/Animal Science

Master's degree advantageous

Job description

Micah Group's Abu Dhabi veterinary clinic seeks an experienced Clinic Manager to oversee day-to-day operations and lead a multidisciplinary team. The role focuses on efficient service delivery, client satisfaction, and high-quality patient care in a fast-paced environment.

You will manage veterinary, nursing, and administrative staff, implement SOPs, monitor KPIs, and collaborate with HR on recruitment and training. Arabic language skills are an advantage in a client-facing clinic setting.