US Sales & Operations Enablement Associate

qlub; Dubai; On-site; AED 300,000 - 550,000; Full time

Job summary

qlub, a fast-growing fintech in the UAE, is seeking an US Sales & Operations Enablement Associate to drive growth for the US market from the UAE. The role blends technical work with customer-facing duties and requires ownership from day one.

You will lead data-driven campaigns, manage CRM processes, and onboard customers while collaborating with partners across time zones. A fast-moving environment awaits those who thrive on challenges.

Qualifications

• Proven experience in fast-moving, high-growth environments.
• Strong decision-making with incomplete information.
• Ownership mindset and operator mentality.

Responsibilities

• Lead pipeline and data management: source, qualify and segment leads.
• Own CRM records with high data quality and deduplication.
• Design and run outbound campaigns to open doors and warm leads.
• Manage a small team handling research tasks; set targets and briefs.
• Own onboarding and training of new customers, remotely and on US trips.

Skills

Sales enablement

Data analysis

CRM management

Leadership

English fluency

Education

Computer science background

Tools

AI tooling

Codebase familiarity

CRM software

Job description

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next US Sales & Operations Enablement Associate, you'll help drive our growth in the US market, working from the UAE: building, shipping, and delivering results from day one. You'll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.

This is the UAE-based engine room behind our US sales organisation — a hybrid role, half technical and half people-facing, that runs largely on your own initiative from several time zones away.

What you’ll own

• Lead pipeline and data — source, qualify and segment leads, classify each account by fit, and stand up the data and process for new markets as we expand
• Own customer relationship management — keep records accurate and deduplicated, with a clear order of priority so the sales team always knows which accounts to work next
• Design and run outbound campaigns — email sequences, direct mail and letter drops that open doors and warm leads before a rep ever reaches out
• Manage a small team of subordinates who execute research tasks on your behalf — set their targets and briefs, review quality, and design the process so the data comes back usable.
• Own onboarding and training — get newly signed customers live, then train front-line staff and their managers, remotely by default and in person during US trips

Who you are

• You’ve done this before in a fast-moving, high-growth environment.
• You move fast and make strong decisions with incomplete information.
• You take real ownership and think like an operator, not a coordinator.
• You’re energized by hard problems in payments, hospitality, and customer experience.

What you’ll need

• A computer science background (degree or equivalent in practice) — comfortable writing code, working with data at scale, and using modern AI tooling; you'll inherit a real codebase
• Based in the UAE, comfortable with hours that overlap the US business day, and able to travel to the US occasionally.
• Fluency in English is a must

Nice to have

• Experience in payments, fintech, hospitality tech, or a high-growth marketplace.

What we offer

• Real ownership over products that impact millions of diners and thousands of restaurants globally.
• The opportunity to solve challenging problems in payments, hospitality, and customer experience.
• A fast-moving environment where great ideas quickly become reality.
• Close collaboration with experienced operators, builders, and industry experts.
• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally.