UI/UX Consultant – Corporate Banking Digital Channels

Dicetek LLC; Abu Dhabi; On-site; AED 180,000 - 360,000; Full time

Job summary

Dicetek LLC is seeking an experienced UI/UX Lead to own the end-to-end design process for corporate digital channels in a multi-country context. You will conduct journey reviews, drive usability improvements, and collaborate with product, analytics, and engineering teams to deliver localized, compliant digital banking solutions.

The role emphasizes user-centered design, stakeholder management, and staying abreast of fintech trends to drive measurable engagement and satisfaction across markets.

Qualifications

• Bachelor’s or Master’s degree in Design, Information Systems, or a related field.
• Professional certifications in UX, UI, or related disciplines.
• Working knowledge of agile development methodologies and digital banking ecosystems.
• Proven experience in the full UI/UX design process for digital banking or financial services, ideally within the corporate banking space.
• Demonstrated ability to conduct customer journey mapping, UI/UX reviews, and leverage analytics to drive design outcomes.
• Experience implementing digital systems and products across multiple countries, with an understanding of localization and compliance.
• Strong focus on customer experience, with a portfolio showcasing user-centered solutions and measurable impact on engagement and satisfaction.
• Skilled in gathering, interpreting, and actioning customer feedback through interviews, surveys, and usability studies.
• Excellent stakeholder management and communication skills, with the ability to align diverse teams around a shared vision for digital transformation.
• Proficiency in design tools (such as Sketch, Figma, Adobe XD, InVision, or equivalent) and familiarity with analytics platforms.
• Innovative thinker with a passion for solving complex problems and delivering seamless, intuitive digital experiences.
• International or multi-country project experience strongly preferred.
• Professional training in UI/UX
• Experience with Agile, Scrum, or other iterative development frameworks.
• Advanced data analytics and visualization skills.
• Prior experience with corporate banking channels
• Proven track record of successful digital product launches in banking or fintech.

Responsibilities

• Lead the end-to-end UI/UX design process for corporate digital channels, from research and ideation through prototyping, testing, and final delivery.
• Conduct comprehensive customer journey reviews to identify gaps, pain points, and opportunities for enhancement.
• Perform UI/UX reviews and analytics, leveraging data to inform design direction and improve both usability and user satisfaction.
• Collaborate with cross-functional teams including product managers, business analysts, engineers, and country leads to ensure localized and scalable solutions.
• Implement digital platforms and experiences across multiple countries, tailoring interfaces to meet regional requirements and regulatory standards while maintaining a unified brand experience.
• Focus relentlessly on customer experience, integrating user-centered design principles and practices at every stage of the product lifecycle.
• Drive customer engagement initiatives, collecting and synthesizing feedback from end users and stakeholders to inform continuous improvement.
• Facilitate customer feedback sessions, usability testing, and workshops to gather actionable insights into customer needs and expectations.
• Stay updated with UI/UX and fintech industry trends, advocating for innovative approaches to digital banking challenges.

Skills

Agile methodologies

Digital banking ecosystems

Customer journey mapping

UX reviews

Data analytics & visualization

Stakeholder management

Communication skills

Innovative mindset

Multi-country project experience

Product launches in banking/fintech

Localization & regulatory awareness

Education

Bachelor’s or Master’s degree in Design/Information Systems

Professional certifications in UX/UI

Professional training in UI/UX

Tools

Sketch

Figma

Adobe XD

InVision

Analytics platforms

Job description

Qualifications & Experience

• Bachelor’s or Master’s degree in Design, Information Systems, or a related field.


• Professional certifications in UX, UI, or related disciplines.


• Working knowledge of agile development methodologies and digital banking ecosystems.


• Proven experience in the full UI/UX design process for digital banking or financial services, ideally within the corporate banking space.


• Demonstrated ability to conduct customer journey mapping, UI/UX reviews, and leverage analytics to drive design outcomes.


• Experience implementing digital systems and products across multiple countries, with an understanding of localization and compliance.


• Strong focus on customer experience, with a portfolio showcasing user-centered solutions and measurable impact on engagement and satisfaction.


• Skilled in gathering, interpreting, and actioning customer feedback through interviews, surveys, and usability studies.


• Excellent stakeholder management and communication skills, with the ability to align diverse teams around a shared vision for digital transformation.


• Proficiency in design tools (such as Sketch, Figma, Adobe XD, InVision, or equivalent) and familiarity with analytics platforms.


• Innovative thinker with a passion for solving complex problems and delivering seamless, intuitive digital experiences.


• International or multi-country project experience strongly preferred.


• Professional training in UI/UX


• Experience with Agile, Scrum, or other iterative development frameworks.


• Advanced data analytics and visualization skills.


• Prior experience with corporate banking channels


• Proven track record of successful digital product launches in banking or fintech.

Key Accountabilities

• Lead the end-to-end UI/UX design process for corporate digital channels, from research and ideation through prototyping, testing, and final delivery.


• Conduct comprehensive customer journey reviews to identify gaps, pain points, and opportunities for enhancement.


• Perform UI/UX reviews and analytics, leveraging data to inform design direction and improve both usability and user satisfaction.


• Collaborate with cross-functional teams including product managers, business analysts, engineers, and country leads to ensure localized and scalable solutions.


• Implement digital platforms and experiences across multiple countries, tailoring interfaces to meet regional requirements and regulatory standards while maintaining a unified brand experience.


• Focus relentlessly on customer experience, integrating user-centered design principles and practices at every stage of the product lifecycle.


• Drive customer engagement initiatives, collecting and synthesizing feedback from end users and stakeholders to inform continuous improvement.


• Facilitate customer feedback sessions, usability testing, and workshops to gather actionable insights into customer needs and expectations.


• Stay updated with UI/UX and fintech industry trends, advocating for innovative approaches to digital banking challenges.