UAE National Opportunity - Solution Advisor - SAP Academy for Customer Success

SAP; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

SAP Dubai invites you to join the SAP Next Gen - Academy for Customer Success as a Solution Advisor. You’ll participate in a 10-month program, gaining hands-on exposure to customer discovery sessions, executive briefings, and software demonstrations that showcase SAP’s value.

You will learn across industries, collaborate with a global team, and receive mentorship while you advance your skills in AI-focused solution delivery.

Qualifications

• 2-3 years of professional experience with a strong foundation in technical and business processes.
• Exposure to relevant technologies/solutions and customer-facing skills.
• Cooperative and productive approach to working relationships.
• Ability to learn quickly and adapt in a fast-paced environment.
• Understanding of AI fundamentals, uses, and ethics.
• Strong business acumen and knowledge of business processes/industries.
• Proficiency in English to engage with a global network.

Responsibilities

• Complete a 10-month program strengthening the foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills.
• Receive on-the-job training under the mentorship of a senior Solution Advisor while working with customers to gain real-world experience and guide Digital Transformation journeys.

Skills

Tech & Biz processes

AI fundamentals

Customer-facing skills

Learning agility

English proficiency

Problem solving

Project management

Job description

We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Who You’Become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.

What You’Do

As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.