UAE National Operations Supervisor | Shift Leader

Amazon; Dubai; On-site; AED 80,000 - 140,000; Full time

Job summary

Amazon is expanding its Operations team in Dubai to oversee shift management across first mile fulfillment centers, middle mile sortation centers and final mile delivery stations. As an Operations Supervisor, you will drive on-the-ground performance, ensure safety standards, and lead a team of Associates to meet customer demand.

The role involves adjusting labor to align with plans and forecasts, delivering actionable shift data, and collaborating with other departments to resolve issues and

Qualifications

• Experience managing teams.
• Experience with planning, performance metrics and process improvement.
• High school certificate or equivalent.
• UAE National with family book.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and train our Associates to help deliver the best service for our customers.
• Ensure that customer orders are fulfilled in line with quality and safety guidelines.
• Continuously provide critical shift related information to frontline management and operators.
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness 5S safety training.
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization.

Skills

People management

Planning & forecasting

Process improvement

Data analysis

Safety awareness

Communication

Education

High school certificate

UAE National with family book

Job description

Amazon is expanding its Operations team in Dubai to oversee shift management across first mile fulfillment centers, middle mile sortation centers and final mile delivery stations. As an Operations Supervisor, you will drive on-the-ground performance, ensure safety standards, and lead a team of Associates to meet customer demand.

The role involves adjusting labor to align with plans and forecasts, delivering actionable shift data, and collaborating with other departments to resolve issues and