UAE Linehaul Leader: End-to-End Network Growth

Q-Express Documents Transport; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Amazon is seeking an experienced Linehaul Manager to lead end-to-end linehaul operations across the UAE, coordinating between fulfilment centres, carrier partners, and delivery networks to ensure safe, timely, and cost-efficient movement of shipments.

The role requires strong leadership, data-driven decision making, and the ability to navigate multiple business lines, Ramadan and Prime Day events, while developing scalable transportation solutions for continued growth.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 3+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Lead end-to-end linehaul operations across FC, ATS, AMZL, and Quick Commerce in the UAE.
• Establish a single, coordinated operating plan across business lines while accounting for different customer promises, cut-off times, capacity requirements, and service-level expectations.
• Ensure the safe, timely, and efficient movement of shipments between all nodes in the transportation network.
• Own operational performance against key metrics, including safety, on-time departure and arrival, connectivity, capacity utilisation, cancellation rate, service quality, and transportation cost.
• Develop short-, medium-, and long-term transportation plans aligned with volume forecasts, network changes, new site launches, and business growth.
• Manage external carriers and transportation partners, setting clear expectations and holding partners accountable for safety, compliance, capacity, and service performance.
• Build strong relationships with senior stakeholders across FC, ATS, AMZL, Quick Commerce, Procurement, Finance, Safety, Security, and regional transportation teams.
• Lead cross-business-line planning and execution for major events, including Ramadan, Prime Day, White Friday, and year-end Peak.
• Balance transportation capacity across business lines and make effective allocation decisions during periods of constraint or disruption.
• Identify operational risks and establish contingency plans that protect customer experience across the network.
• Lead the response to operational disruptions and escalations, including missed connections, vehicle shortages, carrier failures, route restrictions, and unexpected volume increases.
• Investigate service failures, identify root causes, and implement sustainable corrective and preventive actions.
• Use operational data to identify opportunities to improve network design, asset utilisation, route efficiency, reliability, speed, and cost.
• Lead regular performance reviews with carriers and internal stakeholders, ensuring actions have clear owners and completion dates.
• Support carrier sourcing, onboarding, contracting, and performance-management activities in partnership with Procurement and relevant business teams.
• Ensure all transportation activities comply with Amazon safety standards and applicable UAE transport regulations.
• Develop common standard operating procedures and governance mechanisms across business lines while retaining solutions required for specific operational needs.
• Lead, coach, and develop team members, creating a culture of safety, ownership, accountability, collaboration, and continuous improvement.
• Provide operational leadership outside standard working hours when required to support a 24/7 transportation network.

Skills

Linehaul operations

Stakeholder management

Data-driven decision making

Leadership

Performance management

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an experienced Linehaul Manager to lead end-to-end linehaul operations across the UAE, coordinating between fulfilment centres, carrier partners, and delivery networks to ensure safe, timely, and cost-efficient movement of shipments.

The role requires strong leadership, data-driven decision making, and the ability to navigate multiple business lines, Ramadan and Prime Day events, while developing scalable transportation solutions for continued growth.