UAE Communications Lead — Media, Internal Engagement & Reputation

Citi; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

Citi in the United Arab Emirates is seeking a Communications Manager to support the Public Affairs Officer in enhancing Citi's reputation through external and internal communications. You will coordinate with the Head of Communications for the Middle East and Pakistan and work with Citi teams globally to protect and promote Citi's brand.

The role emphasizes external media strategy, internal engagement, and risk management, with volunteerism initiatives and strong stakeholder engagement.

Qualifications

• 8-10 years of professional experience in Communications and Public Relations, either in-house or agency preferred
• Comprehensive understanding and a proven track record in media relations and stakeholder engagement
• A team player with strong leadership qualities, excellent planning and project skills, and the ability to manage multiple tasks and adjust priorities as needed
• Excellent communications skills - editing, writing and digital communications skills
• Experience in content creation for internal and external purposes
• Social media content development experience and working knowledge of major social media platforms
• Creativity and initiative; strong relationship management skills, ability to lead and influence at a senior level
• Bachelor's degree or equivalent in business management, communications, marketing or related field
• Language skills: Fluency in English is required. Arabic skills are an advantage.

Responsibilities

• Developing, leading and executing on external communications strategy and plans for Citi in the UAE
• Managing proactive engagement with key media outlets across the UAE and region-wide
• Developing messaging, briefing documents and speaking notes for senior executives
• Amplifying brand activities and events in the external market
• Identifying opportunities and continuously building a strong pipeline of media and social media activity, organising and managing speaking opportunities
• Supporting evaluation and metrics related to Citi’s communications in the market
• Developing and executing internal engagement plans and initiatives
• Planning and managing internal communications channels and content
• Planning and managing employee engagement events; developing content for events
• Evaluation and implementation of internal communications metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Development and execution of plans to support volunteering activities and other initiatives related to Citi’s partnerships and relationships with NGOs

Job description

Citi in the United Arab Emirates is seeking a Communications Manager to support the Public Affairs Officer in enhancing Citi's reputation through external and internal communications. You will coordinate with the Head of Communications for the Middle East and Pakistan and work with Citi teams globally to protect and promote Citi's brand.

The role emphasizes external media strategy, internal engagement, and risk management, with volunteerism initiatives and strong stakeholder engagement.