Travel and Tours Consultant

Traveler Gate Travel and Tourism; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A travel agency in Dubai is seeking a highly motivated Travel and Tours Consultant to provide excellent customer service and create tailored travel itineraries. Responsibilities include engaging with clients, booking management, and offering travel advice. The ideal candidate should have strong communication skills and proficiency in GDS systems like Sabre or Amadeus.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in GDS like Sabre or Amadeus.
• Knowledge of global travel destinations and trends.

Responsibilities

• Engage with clients to understand their travel needs and preferences.
• Design and organize travel itineraries, including flights and accommodations.
• Handle reservations, payments, and confirmations for travel services.
• Provide exceptional customer service throughout the travel process.
• Offer advice on destinations and necessary travel documentation.
• Address any issues or emergencies during the client's trip.
• Promote travel packages and special deals to clients.

Skills

Communication skills

Organizational skills

Time management

Proficiency in GDS

Knowledge of travel trends

Tools

Sabre

Amadeus

Job description

Overview

We are seeking a highly motivated and experienced Travel and Tours Consultant to join our team. The successful candidate will be responsible for providing excellent customer service, creating tailored travel itineraries, and ensuring our clients have memorable and hassle-free travel experiences.

Responsibilities

• Consultation: Engage with clients to understand their travel needs and preferences.


• Itinerary Planning: Design and organize travel itineraries, including flights, accommodations, tours, and other travel services.


• Booking Management: Handle reservations, payments, and confirmations for flights, hotels, car rentals, and other travel-related services.


• Customer Service: Provide exceptional customer service and support throughout the entire travel process.


• Travel Advice: Offer advice on destinations, travel regulations, and necessary travel documentation.


• Problem Solving: Address any issues or emergencies that may arise during the client's trip.


• Sales and Marketing: Promote travel packages and special deals to potential clients.

Qualifications

• Excellent communication and interpersonal skills.


• Strong organizational and time-management abilities.


• Proficiency in GDS like Sabre or Amadeus.


• Knowledge of global travel destinations and trends.