Training Delivery (TDM) & Admin Manager

Airbus; Dubai; On-site; AED 60,000 - 70,000; Full time

Job summary

Airbus Africa and Middle East FZE is seeking an Administrative Training Support role in Dubai to manage trainee files, coordinate course logistics, and ensure high service standards in Airbus processes.

The ideal candidate will handle documentation, records in MyTeam, and collaboration with multiple departments to ensure smooth course delivery and timely reporting.

Qualifications

• Excellent English written and verbal communication.
• Strong organizational and time-management abilities.
• Customer-focused with problem-solving skills.
• Collaborates well in a multicultural team.

Responsibilities

• Manage trainee folders from course start to archiving.
• Ensure forms are signed by stakeholders in Flight Training.
• Prepare and share training records with customer teams.
• Scan and document training dossiers in Google Drive.
• Coordinate trainee registration and documentation in MyTeam.
• Ensure up-to-date Airbus training media is deployed.
• Arrange instructors’ travel, accommodations and visas.
• Procure trainee kits, booklets and office supplies.
• Maintain readiness of offices, classrooms and briefing rooms.
• Assist GM/Head of Training with predefined tasks.

Skills

English proficiency

Organizational skills

Customer service mindset

Team collaboration

Tools

Google Workspace

GDrive

Procurement software

MyTeam database

Job description

Job Description:

Basic Purpose of the Role:

Support AAME Training Centre operations with general administrative tasks to support the smooth day-to-day operations. The candidate will be responsible for the management of trainee files (including archiving) and support courses logistics. The target is to ensure excellent service standards and maintain high customer satisfaction from the confirmation to the completion of the course. Focusing on the execution and delivering the best quality of customer services as per Airbus standards.

Main Responsibilities:

• Responsible for the management of Trainee folders cycle, from start of the course to the archiving process once courses are completed
• Ensure all training forms & folders are signed by relevant stakeholders within the Flight Training Department
• Ensure all training records are printed/collated in a timely manner, to be shared with the customer training departments
• Ensure training dossiers are thoroughly scanned and documented in GDrive
• Coordinate with customer training departments for trainee registration and documentations, ensuring trainee profiles are accurately managed in MyTeam database
• Ensure deployment of up-to-date Airbus training media before the commencement of the course
• Coordinate the booking of instructors’ flights, accommodations and visas for training delivery in the region and worldwide
• Manage the procurement of trainee kits, booklets and office supplies
• Manage the office environment (including lobby, classrooms and briefing rooms) to ensure readiness for training delivery
• Support General Manager / Head of Training when required with any predefined tasks

Job Requirement:

• Good command of English language (verbal and written) with strong communication and interpersonal skills
• Good organizational and time-management skills
• Customer-oriented mindset paired with strong problem-solving skills to anticipate needs and resolve issues quickly
• Strong collaborator and effective team player who excels when working within a multicultural team
• Basic IT skills in managing devices, laptops
• Proficient in Google Workspace, (including, but not limited to, GSheets, GDocs and GDrive) and Procurement software
• Knowledge of Aviation and Flight Training is advantageous

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Africa and Middle East FZE

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Training support & services

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.