Training Delivery (TDM) & Admin Manager

Prestwick Aerosystems; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Airbus Africa and Middle East FZE is seeking a Training Support Administrator to assist the AAME Training Centre with day-to-day operations, trainee file management, and course logistics. You will archive trainee records, confirm forms, and share training documents with customer departments, ensuring accuracy in the MyTeam database.

The role requires strong English communication, organizational skills, and the ability to work in a multicultural environment.

Qualifications

• Good command of English language (verbal and written).
• Strong organizational and time-management skills.
• Customer-oriented mindset with problem-solving abilities.
• Collaborative team player in multicultural environments.
• Basic IT skills and experience with managing devices.
• Proficiency in Google Workspace (GSheets, GDocs, GDrive) and procurement software.
• Knowledge of Aviation and Flight Training is advantageous.
• Awareness of compliance risks and integrity in frame of Airbus standards.

Responsibilities

• Manage trainee folders from course start to archiving.
• Ensure training forms/folders are signed by stakeholders.
• Maintain training records and provide them to customer departments.
• Scan and document training dossiers in Google Drive.
• Coordinate trainee registration and documentation in MyTeam database.
• Deploy up-to-date Airbus training media before courses.
• Coordinate instructors’ travel arrangements and visas for training delivery.
• Procure trainee kits, booklets, and office supplies.
• Maintain readiness of training environments (lobbies, classrooms, briefing rooms).
• Support General Manager / Head of Training with predefined tasks.

Skills

English proficiency

Organizational skills

Time management

Customer-oriented

Team player

Google Workspace

Procurement software

Aviation knowledge

Integrity/compliance awareness

Tools

Google Workspace suite

Procurement software

Job description

Job Description

Basic Purpose of the Role: Support AAME Training Centre operations with general administrative tasks to support the smooth day-to-day operations. The candidate will be responsible for the management of trainee files (including archiving) and support courses logistics. The target is to ensure excellent service standards and maintain high customer satisfaction from the confirmation to the completion of the course. Focusing on the execution and delivering the best quality of customer services as per Airbus standards.

Main Responsibilities

• Responsible for the management of Trainee folders cycle, from start of the course to the archiving process once courses are completed
• Ensure all training forms & folders are signed by relevant stakeholders within the Flight Training Department
• Ensure all training records are printed/collated in a timely manner, to be shared with the customer training departments
• Ensure training dossiers are thoroughly scanned and documented in GDrive
• Coordinate with customer training departments for trainee registration and documentations, ensuring trainee profiles are accurately managed in MyTeam database
• Ensure deployment of up-to-date Airbus training media before the commencement of the course
• Coordinate the booking of instructors’ flights, accommodations and visas for training delivery in the region and worldwide
• Manage the procurement of trainee kits, booklets and office supplies
• Manage the office environment (including lobby, classrooms and briefing rooms) to ensure readiness for training delivery
• Support General Manager / Head of Training when required with any predefined tasks

Job Requirement

• Good command of English language (verbal and written) with strong communication and interpersonal skills
• Good organizational and time-management skills
• Customer-oriented mindset paired with strong problem-solving skills to anticipate needs and resolve issues quickly
• Strong collaborator and effective team player who excels when working within a multicultural team
• Basic IT skills in managing devices, laptops
• Proficient in Google Workspace, (including, but not limited to, GSheets, GDocs and GDrive) and Procurement software
• Knowledge of Aviation and Flight Training is advantageous
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Africa and Middle East FZE Employment Type: Permanent Experience Level: Professional Job Family: Training support & services

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all.

As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.