Training Administrator

Staff Connect UAE; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Staff Connect UAE is seeking a Training Administrator in Dubai to provide end-to-end administrative support for the Driver Remedial Training Program. You will coordinate training logistics, maintain records, and communicate with drivers, Operations, P&C to ensure on-time, efficient training administration.

Key responsibilities include LMS session setup, attendance tracking, report generation, and liaison with stakeholders to ensure smooth training delivery.

Qualifications

• Diploma or Bachelor's Degree in Business Administration or related discipline preferred.
• 2–4 years of experience in administrative or training coordination roles.
• Experience with Learning Management Systems (LMS) is an advantage.
• Experience in transport, logistics, mobility, or service industries preferred.
• Strong written and verbal communication in English.
• Excellent organizational and time-management skills with high attention to detail.

Responsibilities

• Create and manage remedial training sessions in LMS.
• Coordinate training schedules and ensure rooms are prepared and available.
• Maintain accurate training records, attendance sheets, and documentation.
• Generate and distribute training completion and other training-related reports.
• Ensure training administration is completed accurately and on time.
• Contact drivers who do not report for scheduled sessions and follow up for attendance.
• Escalate no-shows and absconding cases; coordinate handovers with Operations.
• Monitor daily training schedules and provide administrative support for sessions.
• Support trainers with administrative needs before, during, and after sessions.
• Maintain attendance records and training databases; prepare daily/weekly/monthly reports.

Skills

MS Excel

MS Outlook

LMS

English proficiency

Time management

Attention to detail

Multi-tasking

Communication

Education

Diploma or Bachelor's Degree in Business Administration

Tools

LMS

MS Office

Job description

The Training Administrator will provide end-to-end administrative support for the Driver Remedial Training Program. The role is responsible for coordinating training logistics, maintaining accurate training records, communicating with drivers, Operations, P&C and ensuring all remedial training activities are administered efficiently and on time.

Key Responsibilities

Administrative Responsibilities

• Create and manage remedial training sessions in LMS.
• Coordinate training schedules and ensure training rooms are prepared and available.
• Maintain accurate training records, attendance sheets, and supporting documentation.
• Generate and distribute training completion reports and other training-related reports.
• Ensure all training administration is completed accurately and within agreed timelines.

Operational Responsibilities

• Contact drivers who do not report for scheduled training sessions and follow up to secure attendance.
• Escalate repeated no-shows and raise absconding reports for drivers who refuse to attend training.
• Coordinate with Operations regarding driver handover for remedial training and post-training completion.
• Monitor daily training schedules and ensure smooth administrative support for all sessions.
• Support trainers with administrative requirements before, during, and after training sessions.

Reporting & Documentation

• Maintain accurate attendance records and training databases.
• Prepare daily, weekly, and monthly training reports.
• Ensure all remedial training records & attendance sheet copies are updated in Learning Management System.
• Maintain proper documentation in accordance with company procedures.

Stakeholder Coordination

• Communicate professionally with drivers regarding training schedules and attendance requirements.
• Liaise with Operations to coordinate driver attendance, handovers, and training completion.
• Respond promptly to queries from trainers and operational stakeholders regarding remedial training administration.

Qualifications & Experience

Education Diploma or Bachelor's Degree in Business Administration or a related discipline preferred.

Experience 2–4 years of experience in an administrative or training coordination role.

Experience in administration or Learning Management Systems is an advantage.

Experience within transport, logistics, mobility, or service industries is preferred.

Knowledge & Skills Strong proficiency in Microsoft Excel, Outlook, and other MS Office applications.

Experience using Learning Management Systems (LMS) is preferred.

Excellent written and verbal communication skills in English.

Strong organizational and time management skills.

High attention to detail and accuracy.

Ability to manage multiple tasks in a fast-paced environment.

Professional, proactive, and customer-focused approach.

Key Performance Indicators (KPIs)

• Timely creation of training sessions in LMS.
• Training attendance and follow-up completion rates.
• Accuracy of attendance records and training documentation.
• Timely submission of completion and operational reports.
• Timely escalation of driver no-shows and absconding cases.
• Accuracy and timeliness of communication with stakeholders.