Traditional Arabic Coffee Server

Dorchester Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel collection in Dubai seeks a Traditional Arabic Coffee Server to prepare and serve Arabic coffee, ensuring an exceptional guest experience. The role involves engaging warmly with guests, maintaining a clean serving area, and sharing insights into Arabic coffee culture. Candidates should possess strong communication skills, a passion for customer service, and fluency in Arabic. This position offers a competitive salary package, world-class development opportunities, and other perks within the company.

Benefits

Competitive Salary Package

World-class Development Opportunities

Complimentary stays with breakfast included in sister hotels

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation to and from work

Uniform provided by the Company with complimentary laundry

Service Charge

Qualifications

• Previous experience in serving Arabic Coffee is preferred.
• Fluency in the Arabic language is essential.
• Great communication skills and a strong customer service ethic.

Responsibilities

• Prepare and serve Arabic coffee to ensure guests receive the best experience.
• Welcome and engage with guests warmly and courteously.
• Maintain cleanliness and presentation of the serving area and equipment.
• Provide insights into the significance of Arabic coffee culture.
• Adhere to hygiene and food safety standards at all times.

Skills

Engaging with customers

Storytelling

Communication skills

Customer service

Job description

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity.

If you need us to do anything to support you during the recruitment process such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update.

Reference Hotel

The Lana Dorchester Collection

Division & Department

Rooms Guest Services

Job Title

Traditional Arabic Coffee Server

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and submitting your application please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Traditional Arabic Coffee Server you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our awardwinning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

What you’ll get

• Competitive Salary Package
• Worldclass Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50 off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you’ll do

• You will be responsible for preparing and serving Arabic coffee (gahwa) to ensure our guests receive nothing but the best experience.
• Youll also welcome and engage with our guests warmly and courteously. Maintain cleanliness and presentation of the serving area and equipment.
• Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As a Traditional Arabic Coffee Server youll have the opportunity to bring these to life and continue to create our legacy.
• Ensure there is fresh coffee dates and related serving items.
• Provide insights into the significance of Arabic coffee culture when appropriate.
• Adhere to hygiene and food safety standard at all times.

The items shared are the essence of a day in the life of a Traditional Arabic Coffee Server but will make sure you are provided with specifics on how we care for our hotel.

What you’ll bring

• Youll bring your unique personality and passion to the role and the team.
• You have a talent for engaging with customers and storytelling.
• Previous experience in serving Arabic Coffee is preferred.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• Fluency in the Arabic language is essential.

Job Location

United Arab Emirates

Location

Dubai