Test & Quality Associate

Zurich Insurance; Dubai; On-site; AED 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Life Insurance

Diversity & Inclusion

Flexible working

Job summary

Zurich Middle East is seeking a talented Test & Quality Associate in Dubai to support test planning, execution, and defect management across technology solutions. You will work with business and technology stakeholders to ensure quality and user experience, contributing to continuous improvement and automation efforts.

The role emphasizes test design, execution, defect resolution, and adherence to industry best practices within a dynamic insurance technology environment.

Qualifications

• Bachelor's degree in a relevant field and proven test/QA experience.
• Strong knowledge of testing methodologies, design techniques, and defect management.
• Experience designing test strategies, tests cases, and executing plans.

Responsibilities

• Design and maintain test strategies, plans, cases, and scenarios.
• Execute functional, integration, regression, and user acceptance testing.
• Document results and manage defects end-to-end.
• Collaborate with cross-functional teams to resolve quality issues.
• Support automation test development and framework maintenance.
• Continuously improve testing processes and standards.

Skills

Test Execution

Quality Assurance

Test Automation

SDLC

Agile Methodologies

Programming & Scripting

Stakeholder Management

Attention to Detail

Communication

Education

Bachelor's degree in Computer Science / Software Engineering / IT

Tools

Java

Python

C#

Job description

Test & Quality Associate

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At Zurich Middle East, we believe in empowering people, businesses, and communities to confidently navigate life's opportunities and challenges. As part of Zurich Insurance Group, one of the world's leading insurers, we combine global expertise with local insights to protect what matters most.

For more than 30 years, we have been helping individuals and businesses across the UAE, Bahrain, and Qatar to be Ready for Life through innovative insurance, investment, financial wellbeing, and advisory solutions.

Zurich Workplace Solutions (ZWS), based in the Dubai International Financial Centre (DIFC), provides workplace savings and financial wellbeing solutions for employers and employees. As the administrator of the DIFC Employee Workplace Savings Plan (DEWS), ZWS plays a key role in supporting long‑term financial security through innovative workplace savings solutions.

The Opportunity

We are looking for a talented and motivated Test & Quality Associate to join our team in Dubai, UAE.

In this role, you will contribute to the quality and reliability of technology solutions by supporting test planning, test execution, defect management, and quality assurance activities. You will work closely with business and technology stakeholders to ensure solutions meet business requirements and deliver a positive user experience.

This is an exciting opportunity for someone who is passionate about quality, continuous improvement, and delivering technology solutions that create value for customers and the business. Based on the Global Job Profile, the role supports test case development, test execution, defect resolution, and quality monitoring activities.

This role will be based in DIFC, Dubai, UAE.

What you’ll be doing

In this role, you will:

• Design and maintain test strategies, test plans, test cases, and test scenarios based on business requirements and project specifications.
• Execute functional, integration, regression, and user acceptance testing activities in line with agreed testing schedules.
• Document test results and identify, log, track, retest, and support the resolution of defects using appropriate testing tools.
• Collaborate with business, technology, and cross‑functional teams to identify, analyse, and resolve quality‑related issues.
• Participate in defect triage meetings and provide regular updates on test execution progress, quality outcomes, risks, and issues.
• Develop and implement methods to optimize quality assurance processes and improve testing efficiency and effectiveness.
• Support the implementation of industry best practices, testing standards, and test management solutions to enhance software quality.
• Assist in expanding automation testing capabilities by developing and maintaining automated test scripts and supporting automation frameworks.
• Collaborate with developers to identify suitable opportunities for automated testing and improve test coverage.
• Conduct root cause analysis and troubleshooting activities to support defect resolution and product quality improvements.
• Demonstrate knowledge of appropriate testing tools, methodologies, and standards, ensuring their effective use during test preparation and execution.
• Stay updated with emerging trends, technologies, and best practices in software testing and quality assurance to drive continuous improvement.

What success looks like

Success in this role will be demonstrated through:

• Effective execution of test cases and test scenarios.
• Timely identification, logging, and retesting of defects.
• Consistent delivery of quality testing outcomes aligned to business requirements.
• Effective collaboration with business and technology stakeholders.
• Clear communication of testing progress, risks, and issues.
• Contribution to continuous improvement of testing practices and quality processes.
• Adherence to agreed testing methodologies and timelines.

What you bring

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Proven experience in software testing and quality assurance activities.
• Strong understanding of software testing methodologies, test design techniques, and defect management processes.
• Experience designing test strategies, developing test cases, and executing test plans.
• Knowledge of Software Development Lifecycle (SDLC) methodologies and Agile delivery practices.
• Strong analytical, problem‑solving, and troubleshooting skills.
• Excellent attention to detail with the ability to prioritize multiple tasks effectively.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across cross‑functional teams.
• Commitment to quality, continuous improvement, and delivering high‑quality technology solutions.

Preferred Requirements

• Experience within the insurance industry or financial services sector.
• Experience with automation testing tools and frameworks.
• Knowledge of programming or scripting languages such as Java, Python, or C#.
• Experience implementing or supporting test management platforms and quality assurance processes.
• Exposure to automation framework development and automated test execution.
• Understanding of application landscapes, integration testing, and digital platforms.
• Awareness of industry trends and emerging practices in quality assurance and software testing.

Skills and Competencies

Technical Skills:

• Test Execution
• Quality Assurance & Quality Management
• Test Automation
• Automation Frameworks
• Software Development Lifecycle (SDLC)
• Agile Methodologies
• Programming & Scripting (Java, Python, C#)
• Application Landscape Knowledge
• User Experience (UX) Evaluation
• Accuracy and Attention to Detail
• Effective Communication
• Customer Focus
• Critical Thinking
• Problem Solving
• Stakeholder Management
• Relationship Management
• Organizational Agility
• Change Management
• Networking and Collaboration

Additional Information

At Zurich, you’ll be part of an organization that values collaboration, innovation, and inclusion.

We offer:

• Opportunities to work with regional and global teams
• A culture that supports learning and development
• Competitive salary and employment benefits
• Life Insurance and Critical illness insurance
• A diverse and inclusive workplace
• Flexible ways of working where applicable