Telecalling executive/ Customer service

EVERGREEN OVERSEAS VISA SERVICES L.L.C; Dubai; On-site; AED 39,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Incentives and benefits package

Career development opportunities

Collaborative work environment

Job summary

EVERGREEN OVERSEAS VISA SERVICES L.L.C. in Dubai is seeking a confident Telecaller to engage potential clients and guide them through immigration and visa programs. You will explain services, handle inquiries, and book consultations for our advisors.

This role offers a performance-based structure with strong earning potential, opportunities for career progression into senior consultant or team leader positions, and a collaborative work environment in a fast-growing consultancy.

Qualifications

• Clear communication and convincing skills are essential.
• Fluency in English and Hindi is required.
• Freshers with strong communication skills are welcome; telesales experience is an advantage.

Responsibilities

• Make outbound calls to fresh and existing leads provided by the company.
• Introduce and explain immigration and visa services in a clear and professional manner.
• Understand client requirements and guide them toward suitable programs.
• Handle basic inquiries and overcome objections confidently.
• Schedule appointments and maintain proper follow-ups.
• Achieve daily call targets and monthly conversion goals.
• Maintain positive client relationships and ensure high customer satisfaction.

Skills

Good communication

Persuasion

English & Hindi fluency

Outbound calling

Education

High school diploma or bachelor’s degree preferred

Tools

MS Office

CRM systems

Job description

We are looking for a confident, persuasive, and target-driven Telecaller to join our growing Immigration & Visa Consultancy team. The ideal candidate will be responsible for connecting with potential clients, explaining our services, building trust, and booking consultation appointments for our advisors. This is a performance-based role with strong earning potential and career growth into Senior Consultant / Team Leader positions.

Key Responsibilities

• Make outbound calls to fresh and existing leads provided by the company
• Introduce and explain immigration and visa services in a clear and professional manner
• Understand client requirements and guide them toward suitable programs
• Handle basic inquiries and overcome objections confidently
• Schedule appointments and maintain proper follow-ups
• Achieve daily call targets and monthly conversion goals
• Maintain positive client relationships and ensure high customer satisfaction

Desired Candidate Profile

• Good communication and convincing skills
• Fluency in English & Hindi
• Minimum high school / bachelor’s degree preferred
• Basic computer knowledge (MS Office, CRM systems)
• Freshers with strong communication skills are welcome; telesales experience is an advantage

What We Offer

• Competitive salary, Incentives and benefits package
• Opportunities for professional development and career advancement
• A supportive and collaborative work environment

Desired Candidate Profile

Candidates who can join immediately or within a short notice period.