Telecalling Executive

Talent Bridge Global; Sharjah; On-site; AED 45,000 - 67,000; Full time

Job summary

Talent Bridge Global in the UAE seeks a customer service representative to handle outbound and inbound calls, delivering professional and accurate information. You will understand customer requirements, respond to enquiries, and maintain detailed call records with follow-ups.

Freshers are welcome, immediate joiners preferred, and relocation within the UAE is supported. Excellent Tamil and English communication is essential for daily interactions in a fast-paced team environment.

Qualifications

• Make outbound and handle inbound calls to customers.
• Communicate with customers professionally and provide accurate information.
• Understand customer requirements and respond to enquiries.
• Follow up with customers and maintain regular communication.
• Maintain records of calls and customer details and follow-ups.

Responsibilities

• Make outbound and handle inbound calls to customers.
• Communicate with customers professionally and provide accurate information.
• Understand customer requirements and respond to enquiries.
• Follow up with customers and maintain regular communication.
• Maintain records of calls customer details and follow-ups.
• Achieve assigned daily weekly calling and follow-up targets.

Skills

Tamil language

English communication

Phone/Customer communication

Outbound/inbound calling

Teamwork

Freshers welcome

Tools

MS Office / Office applications

Job description

• Make outbound and handle inbound calls to customers as required Communicate with customers professionally and provide accurate information Understand customer requirements and respond to enquiries Follow up with customers and maintain regular communication Maintain records of calls customer details and follow-ups Achieve assigned daily weekly calling and follow-up targets Coordinate with the relevant team to resolve customer queries Maintain a professional and positive approach while interacting with customers Follow company procedures and customer service standards Good communication skills in Tamil and English
• Comfortable speaking with customers over the phone
• Freshers are welcome to apply
• Basic computer knowledge and ability to use common office applications
• Good listening and interpersonal skills
• Positive attitude and willingness to learn
• Ability to work as part of a team
• Willingness to relocate and work in the UAE
• Immediate joiners are preferred