Technician - Spa - Madinat Jumeirah

Dubai Holding LLC; Dubai; On-site; AED 48,000 - 75,000; Full time

Benefits offered by this job

Tax-free salary (AED)

Hotel discounts

Health care package

Flights home

Job summary

Jumeirah Madinat Jumeirah Spa invites applications for a Technician in the Engineering team. The role involves diagnosing faults, carrying out repairs and routine maintenance on resort equipment to uphold the brand's luxury service.

The ideal candidate has secondary education, a vocational engineering certificate, and is a qualified tradesman. The position is based at Madinat Jumeirah with attractive benefits in the UAE.

Qualifications

• Higher Secondary School Certificate or Secondary education.
• Vocational certificate in Engineering.
• Qualified tradesman within discipline.

Responsibilities

• Diagnose issues, carry out repairs and maintenance as directed.
• Respond to inquiries courteously and provide information within area.
• Complete work orders, PPMs, CWAs as directed.
• Organise and log materials from engineering stores.
• Maintain logs of work performed and ensure safe conditions.
• Adhere to SOPs and deliver luxurious service in line with standards.

Skills

Troubleshooting

Maintenance

Safety awareness

Education

Higher Secondary School Certificate or Secondary education

Vocational certificate in Engineering

Qualified tradesman within discipline

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Madinat Jumeirah:

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job:

An opportunity has arisen for Technician to join the Engineering team at Madinat Jumeirah Spa. The main duties and responsibilities of this role:

• Understand the complaints/issues, carry out all the relevant equipment’s to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed.
• Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
• Complete work orders, PPMs, CWAs as directed.
• Select correct materials from engineering stores and enter logs of the materials collected.
• Organise work and equipment’s in a skilled and professional manner.
• Maintain logs for all work performed while on duty within the department and those in other departments as required.
• Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them.
• Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions.
• Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required.
• Ensures that all the operating equipment and necessary materials are available and clean prior to the commencement of service.
• Attend all training sessions and meetings on a consistent and regular basis.
• Any other duties as may reasonably be requested by the management and reporting manager.
• Ensure that high standard of personal hygiene and grooming are strictly observed and followed.
• Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary.
• Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence.
• Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Higher Secondary School Certificate or Secondary education
• Vocational certificate in requisite field of Engineering
• Qualified tradesman within discipline

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.