Technical Support/Implementation Engineer – Arabic Speaker

Smart Artificial Intelligence Technology; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Smart Artificial Intelligence Technology is seeking an experienced Arabic Implementation Engineer in the UAE to support deployment of software solutions. You will implement, configure, integrate, and troubleshoot for customers, translating requirements into concrete implementation plans and documentation.

The role requires 2–3 years in software implementation or related fields, fluent Arabic, strong English, and excellent communication with customers.

Qualifications

• Bachelor’s degree in CS, IT, Engineering, or related field.
• 2–3 years experience in software implementation, deployment, integration, or technical support.
• Strong understanding of APIs, databases, SQL, and system integrations.
• Good troubleshooting and problem solving skills.
• Strong communication and customer-facing skills.
• Fluent Arabic speaker – mandatory.
• Good English communication skills.

Responsibilities

• Implement and configure software solutions according to customer requirements.
• Work closely with customers, technical teams, developers, and project managers.
• Analyze business and technical requirements and translate them into implementation solutions.
• Support system integration, testing, deployment, and troubleshooting.
• Identify and resolve technical issues during implementation.
• Provide technical support and guidance to customers.
• Prepare implementation documentation, configurations, and technical reports.
• Conduct user training and support customers during go-live.

Skills

APIs

Databases

SQL

System integrations

Troubleshooting

Customer-facing

Arabic language

English communication

Education

Bachelor’s degree in Computer Science, IT, Engineering, or related field

Job description

Job description

We are looking for an experienced Arabic Implementation Engineer to join our team and support the successful implementation, configuration, integration, and deployment of our software solutions.

-Key Responsibilities - but are not limited to-:

• Implement and configure software solutions according to customer requirements.


• Work closely with customers, technical teams, developers, and project managers.


• Analyze business and technical requirements and translate them into implementation solutions.


• Support system integration, testing, deployment, and troubleshooting.


• Identify and resolve technical issues during implementation.


• Provide technical support and guidance to customers.


• Prepare implementation documentation, configurations, and technical reports.


• Conduct user training and support customers during go-live.

Skills

- Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.


• 2-3 years experience in software implementation, deployment, integration, or technical support.


• Strong understanding of APIs, databases, SQL, and system integrations.


• Good troubleshooting and problem solving skills.


• Strong communication and customer-facing skills.


• Fluent Arabic speaker – mandatory.


• Good English communication skills.


• Experience with cloud platforms, enterprise software, or AI solutions is a plus.

-Experience:

• UAE: 3 years (Required)

-Language:

• Arabic (Required)


• English (Required)

-Work Location:

• In person