Technical Solutions Specialist – Client Support & Installations

BlackStone eIT; Dubai; On-site; AED 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Training & Development

Performance Bonus

Job summary

A leading tech solutions company in Dubai is seeking a dedicated Technical Specialist to provide technical support and solutions to clients. You will be responsible for troubleshooting software issues, conducting system upgrades, and assisting clients with technical inquiries. The ideal candidate will have a Bachelor's degree in Computer Science and a minimum of 3 years of experience in a similar role. This position offers competitive benefits including paid time off and performance bonuses.

Qualifications

• Minimum of 3 years of experience in a technical support or specialist role.
• Proficiency in troubleshooting software applications, systems, and networks.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide technical support to clients, addressing inquiries and resolving issues.
• Collaborate with development teams to identify and troubleshoot software bugs.
• Conduct system installations, configurations, and upgrades.

Skills

Technical support

Problem-solving skills

Communication skills

Analytical skills

Education

Bachelor's degree in Computer Science or related field

Tools

SQL

Agile methodologies

Job description

A leading tech solutions company in Dubai is seeking a dedicated Technical Specialist to provide technical support and solutions to clients. You will be responsible for troubleshooting software issues, conducting system upgrades, and assisting clients with technical inquiries. The ideal candidate will have a Bachelor's degree in Computer Science and a minimum of 3 years of experience in a similar role. This position offers competitive benefits including paid time off and performance bonuses.