Technical Sales Specialist - Clinical Diagnostics

Thermo Fisher Scientific, Inc; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

As a Technical Application Specialist at Thermo Fisher Scientific, Inc., you will provide expert-level technical support and guidance for the Clinical Diagnostics Division portfolio within the assigned territory.

The role combines technical expertise with commercial acumen to support customers, develop new business opportunities, and strengthen relationships with key stakeholders.

Qualifications

• Advanced degree or bachelor's in biomedical science, clinical chemistry, pharmacy, or related field.
• 2–5 years of experience in technical sales or application support in diagnostics or healthcare.
• Strong knowledge of clinical chemistry, lab workflows, and/or toxicology testing.
• Experience with automated analyzers (Indiko or similar) is a plus.
• Proven track record in sales achievement and customer relationship management.

Responsibilities

• Drive sales of clinical chemistry reagents, Indiko systems, and toxicology solutions across the territory.
• Identify and develop new business opportunities in hospitals, laboratories, and diagnostic centers.
• Provide technical consultation and product demonstrations to customers.
• Support installations, validations, and application troubleshooting with internal teams.
• Build and maintain relationships with key opinion leaders, lab managers, and procurement teams.
• Prepare and deliver technical presentations, proposals, and quotations.
• Achieve or exceed sales targets, margins, and KPIs.
• Monitor market trends and adapt sales strategies accordingly.
• Collaborate with marketing, service, applications, and channel partners to ensure execution.
• Maintain pipeline management and CRM reporting.

Skills

Technical sales

Clinical chemistry

Customer relationships

Presentation skills

Travel up to 50%

Education

Biomedical Science / related field

Tools

Indiko analyzers / automated platforms

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

As a Technical Application Specialist at Thermo Fisher Scientific, you'll provide expert-level technical support and guidance for the Clinical Diagnostics Division (CDD) portfolio, including clinical chemistry solutions, Indiko analyzers, and toxicology applications, within the assigned territory. The role combines technical expertise with commercial acumen to support customers, develop new business opportunities, and strengthen relationships with key stakeholders.

Key Responsibilities:

• Drive sales of clinical chemistry reagents, Indiko systems, and toxicology solutions across the assigned territory
• Identify and develop new business opportunities in hospitals, laboratories, and diagnostic centers
• Provide technical consultation and product demonstrations to customers
• Support installations, validations, and application troubleshooting in collaboration with application teams
• Build and maintain strong relationships with key opinion leaders (KOLs), lab managers, and procurement teams
• Prepare and deliver technical presentations, proposals, and quotations
• Achieve or exceed sales targets, margin goals, and KPIs
• Monitor market trends, competitor activities, and customer needs to adapt sales strategies
• Work closely with internal teams (marketing, service, applications, and channel partners) to ensure seamless execution
• Maintain accurate pipeline management and reporting through CRM tools.

Required Qualifications:

• Advanced Degree or Bachelor's Degree in Biomedical Science, Clinical Chemistry, Pharmacy, Laboratory Sciences, or related field
• Minimum 2–5 years of experience in technical sales or application support within diagnostics or healthcare industry
• Strong knowledge of clinical chemistry, laboratory workflows, and/or toxicology testing
• Experience with automated analyzers (e.g., Indiko or similar platforms) is a strong advantage
• Proven track record in sales achievement and customer relationship management

Skills & Competencies:

• Strong technical and commercial acumen
• Excellent communication and presentation skills
• Ability to work independently and manage multiple priorities
• Customer-focused with a solution-oriented mindset
• High level of energy, ownership, and accountability
• Willingness to travel across the assigned territory ( up to 50% travel time)
• Ability to build effective relationships with customers and cross-functional teams

Languages:

• Fluent in English (required)
• Arabic (preferred)

Preferred Attributes:

• Experience in the Middle East healthcare market
• Familiarity with tender processes and distributor management
• Ability to work in a fast-paced, matrix organization