Technical Project Manager (IT)

IFZA; Dubai; On-site; AED 300,000 - 420,000; Full time

Benefits offered by this job

International team

24 annual leave days

Annual flight home

Life insurance

Medical insurance

Staff events & team building

Learning & growth

Company culture

Job summary

IFZA is seeking a Technical Project Manager to report to the Head of IT & Digital and drive IT infrastructure, operations, and strategy in a fast-paced environment. You will lead cross‑functional teams, manage vendors, and ensure technology aligns with business objectives.

You will champion scalable IT solutions, governance, and security, while mentoring staff and delivering projects on time, within budget, and with measurable ROI.

Qualifications

• Bachelor’s degree in Computer Science or Information Technology; Master’s preferred.
• 8+ years’ experience in technical operations, infrastructure management, or IT leadership.
• Strong cloud, cybersecurity, ERP/CRM, and data analytics expertise.
• Proven experience leading large IT projects and digital transformations.
• Ability to translate business needs into IT strategy with ROI and cost efficiency.

Responsibilities

• Develop and execute strategies for design, deployment, and maintenance of IT infrastructure.
• Ensure availability, scalability, and security of technical systems to meet requirements.
• Manage vendor relationships to ensure efficient IT service delivery.
• Oversee IT operations budget and identify cost optimization opportunities.
• Maintain regulatory compliance, security standards for data privacy and DR.
• Implement security protocols to safeguard infrastructure and information.
• Establish SOPs for consistent IT performance and reliability.
• Foster collaboration and knowledge sharing across teams.
• Lead IT project management efforts for system implementations and upgrades.
• Advise senior management on IT strategy aligned with business objectives.
• Monitor system performance for seamless service delivery.
• Identify improvements, vulnerabilities, and upgrade needs.
• Stay updated on emerging technologies and assess impact.
• Provide leadership, guidance, and training to IT staff.

Skills

Leadership

Stakeholder management

Cloud computing

Cybersecurity

ERP/CRM systems

Data analytics

Digital transformation

Education

Bachelor’s degree in CS/IT

Master’s degree preferred

Tools

PMP certification

ITIL certification

CISSP

Cloud certifications

Job description

The Technical Project Manager reports to the Head of IT & Digital and will work on projects that will cover technical operations, infrastructure, and IT strategy. This role ensures all technology systems and applications effectively support business objectives. The Technical Project Manager will work closely with a team of IT professionals, manage vendor relationships, and collaborate with cross-functional departments to align technical operations with both internal and client needs.

Responsibilities

• Develop and execute strategies for the design, deployment, and maintenance of IT infrastructure, including networks, servers, storage systems, and cloud platforms.
• Ensure the availability, scalability, and security of technical systems to meet business requirements.
• Manage relationships with vendors and service providers to ensure efficient IT service delivery.
• Oversee the IT operations budget, track expenditures, and identify cost optimization opportunities.
• Ensure regulatory compliance, industry best practices, and security standards in data privacy, cybersecurity, and disaster recovery.
• Implement and maintain security protocols to safeguard IT infrastructure and sensitive information.
• Establish and enforce standard operating procedures (SOPs) for consistent IT performance.
• Foster a culture of collaboration and innovation, promoting knowledge sharing and cross-functional teamwork.
• Lead IT project management efforts, including system implementations and technology upgrades.
• Advise senior management on IT strategy, aligning technology with business objectives.
• Monitor system performance to ensure seamless IT service delivery.
• Identify areas for improvement, vulnerabilities, and upgrade needs.
• Stay updated on emerging technologies and assess their potential impact on business operations.
• Provide leadership, guidance, and training to IT staff, ensuring timely resolution of reported issues.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• Relevant certifications (e.g., CIO, ITIL, PMP, CISSP, Cloud certifications) are a plus.
• Minimum of 8+ years of experience in technical operations, infrastructure management, or IT leadership.
• Strong expertise in cloud computing, cybersecurity, ERP/CRM systems, and data analytics.
• Proven experience in leading large-scale IT projects and digital transformation initiatives.
• Ability to translate business needs into IT strategy, focusing on ROI and cost efficiency.
• Strong leadership and stakeholder management skills

Benefits

• International team (over 50 nationalities)
• 24 annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade)
• Invitations to participate in various company functions, staff events, and department team building events
• Opportunities to learn, develop and grow with the organization
• Being part of a motivated team and Moving-Forward-Company-Culture