Technical Product Owner (Retail)

techcarrot; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

techcarrot is seeking a Technical Product Owner to align IT, Digital and Ecommerce roadmaps with strategic goals. You will partner with business leaders and developers, groom the backlog, and advise on technical decisions to ensure features meet acceptance criteria.

In this role you will contribute to architecture, assist in sprint planning, and help drive vendor evaluations and budget planning. Strong ecommerce and UX knowledge are essential for success.

Qualifications

• Degree in Computer Science/IT/Engineering/Science.
• 5–7 years IT experience (Band H) and 3–5 years business domain experience (Band H).
• Solid Ecommerce experience including front end and back end solutions.
• Senior experience with system and data architecture (Data Warehouse/Data Lake).
• Experience with back end systems (Dynamics, POS, marketing automation, CDP).
• Experience in Scrum/Agile environments and Design Thinking sessions.
• Strong UX knowledge for websites and mobile development.
• Understanding of business operating models across industries.
• Knowledge of architecture, infrastructure, procurement, IT security, and service management.

Responsibilities

• Collaborate with business leaders to develop IT, Digital and Ecommerce roadmap.
• Bridge business and development teams; groom requirements and backlog items.
• Assist Product Owner on technical decisions and acceptance criteria.
• Contribute to solution architecture and phase-out plans with engineering.
• Support program planning, sprint planning, and backlog elaboration to meet DOR.
• Improve solution delivery practices and BRD preparation.

Skills

Stakeholder management

Backlog grooming

Requirements elicitation

Agile / Scrum

UX knowledge

Technical leadership

Ecommerce domain knowledge

Education

Bachelor's degree in Computer Science/IT/Engineering/Science

Tools

Microsoft Dynamics

POS systems

Data Warehouse

Data Lake

Job description

• The Technical Product Owner works with the Business Leaders in the development of the IT Portfolio (IT, Digital and Ecommerce Roadmap) for the business unit, aligned with its strategic goals and is the main contact person for the business unit.
• Manages the technical aspects of the product development alongside the product owner/manager, acting as a bridge that connects business and development teams, grooming the requirements and providing technical assistance in the backlog ordering, creation and communication.
• Technical Solution Envisioning and Relationship Management:
  Build a strong partnership with business unit leadership (business domain) and other key stakeholders to become fully integrated in decision-making and driving business strategic priorities
  Assist and advice the Product Owner on key technical decisions and contributes to the elaboration of the House of Quality (HoQ) / Product Backlog (Epic)
  Work alongside business product owner to define, manage and accept user stories
  Participate in RFx process and evaluates functional capabilities of vendors/solutions
  Evaluating the proposed solution to ensure business fitment
  Support development of business cases, operating model changes, solutions, business buy-in and integrate in planning and budgeting cycles
  Bring new thinking and innovation to the business
  Technical Solution Delivery
  Contribute to the solution definition and architecture development (including phase out plans) with the Principal Engineer
  Support the Senior Program Manager and Scrum Master/Project Manager in the program/project plan definition
  Take part in sprint planning and clear all technical questions
  Support the Product Manager with the elaboration of the product backlog and be responsible for user stories to meet DOR (definition of ready), in particular:
  o Breakdown of user stories
  o Specifying the user stories acceptance criteria
  o References to UX/UI, High-Level Design (HLD) and Low-Level Design (LLD)
• Contribute to the improvement of the solution demand & delivery practices, procedures, methodologies and tools
• Prepares/contributes to the preparation of the Business Requirements Documents (BRD) in traditional projects

Requirements

• Degree in Computer Science/IT/Engineering/Science
• IT Experience of 5-7 years (Band H) and over 7 years (Band I) and Business Domain Experience of 3-5 years (Band H) and over 5 years (Band I)
• Solid Ecommerce experience (front end and back end technical solutions) including, feature implementation, platforms migration, code optimization, ecommerce features implementation)
• Senior experience with system and data architecture (Data Warehouse, Data Lake, server side optimization)
• Senior experience in back end systems (Microsoft Dynamics, POS systems, Marketing automation, Customer Data Platform integration)
• Experience with working in Scrum or Agile environments and in the conduction of Design Thinking sessions
• Strong knowledge in UX design, website and mobile development etc
• Demonstrable experience working in a similar role
• Strong understanding of business operating models across one or more industry verticals, including Retail, Automotive, Banking, Financial Services, Treasury, Insurance, and Real Estate.
• In-depth knowledge of industry-specific business processes, enterprise systems, technology landscapes, and best practices within the relevant business domains
• Developing solution design & architecture, infrastructure and technology, sourcing & procurement,IT Security Management, Service Management
• Proficient in IT Quality Assurance, including test planning, quality standards, defect management, and process improvement.
• Strong experience in IT Project Management, including project planning, execution, stakeholder management, risk management, and delivery.
• Proven expertise in IT Vendor Management, including vendor evaluation, contract management, performance monitoring, and service delivery governance.